We are very proud to have made a contribution into your excellent holiday.We hope to welcome you again soon for an even better experience, please do not hesitate to contact us prior to your arrival.Warmest regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. Overall it was an amazing holiday and we will definitely be returning!! Photos. We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Our kindest regards,Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Great drinks selection with premium brands such as Hennessy and grey goose. Cayo Levantado Resort. Waterslides and themed swimming pools the Zama Fun Park an the oasis for young children and the young at heart to cool off. We visited the Italian, Mexican , steak, Brazilian and Indian A la carte restaurants. Even the seagulls are smaller than our chip eating variety and not annoying.Transport. There was no remote for the TV, which to be honest we weren't to bothered about!! The place is beautiful and well maintained. My coffee sometimes was there and sometimes it wasnt. Dear Guest.Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us.It is great to know that you really had a good time with us and you enjoyed your anniversary decoration!We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Kind Regards from Mexico,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. RRPP A, Public Relations at Bahia Principe Luxury Akumal, responded to this review. Bahia Principe Luxury Sian Ka'an: PRIVILEGE CLUB - See 9,496 traveler reviews, 12,542 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor. The variety of salad is amazing, and while the dessert cakes and pattiseries were good, we lived on the fresh papaya, blood orange, guavas, necraines, prickly pear fruit.we had fruit at all three meals a day. Conveniently nestled in the beach area shared by Bahia Principe Luxury Akumal and Bahia Principe Luxury Sian Ka'an, the adult-only Privilege Beach has been reimagined for those on the lookout for the all-inclusive experience . Bahia Principe Luxury Akumal: Privilege Club WARNING. Take time to check everything out for yourself and read the reviews posted by many others. Extra points per night for bookings made via www.bahia-principe.com or our call centre. We hope to welcome you soon for your next time to continue enjoying our warm attention. Easily fixed, put down towels after shower. The staff is wonderful. Everything about this hotel is perfect. Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands. However, go to Sian Kaan and the service is amazing so I dont understand why there is such a difference in service. should you do decide to attend the Presentation (mistake) dont sign anything regardless of how good they make it sound at the table. Dear guest,Receive our warmest regards from your house at the Mexican Caribbean.The nice notes like the one you kindly posted are very appreciated by our team. Privilege Club offers exceptional benefits at Bahia Principe Privilege Club & memorable vacation experiences for all tastes. Bahia Principe Luxury Cayo Levantado. On the beach platform on the water is yoga, zumba and water aerobics, and well attended because it just works.This happens at the pools too. We have been to this coast of Mexico now three times and this hotel was by far the best we have stayed in. Seven years ago we visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse! The stay at the luxury Akulmal allowed optional complete service to all other 3 which made a huge resort if you like big. . more. Every single one of them smiled and were so pleasant. 130. Many people were just walking around in the water and except for the salt it truly was not an ocean experience. Gran Bahia Principe Akumal Riviera Maya Mxico. Bahia Spa & Gym MORE INFO. Your evaluation is of special importance and please be assured that we have shared your feedback with the rest of the team.We hope to have the opportunity to welcome you again in the future.Our Best regardsGeraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. Every night something is on. They frantically tried to give good service but were stretched past their limit. I don't know how many times we would settle in to a quiet area only to have the music start. more. Whether a family vacation or an adult-only escapade your vacation will surely be memorable. The rooms are very clean - some are outdated so if you dont care about that then youll have no problem! Free parking. Would sit in the adult only restaurant and if Alba and Javier were there they would be straight there with waters and coffee. Please see our partners for more details. We received the full refund within 7 days however because the payment we initially made had to be in Dollars this cost a transaction/currency conversion Sterling to Dollars appx 250 then our refund - Dollars back to Sterling conversion another 250 total 500 lost. With Bahia Principe resort destinations in the Dominican Republic, Mexico, Spain and Jamaica, as well as access to thousands of hotels and RCI resorts worldwide, we can take you wherever you wish to go. Family-friendly Privilege Beach at BP Grand Tulum*. Our mission is to exceed our guests expectations and we are glad to know that we accomplished this goal with you.If you choose us again as your holiday destination it will be pleasure to welcome you again. They named this guy the big boss man he was the head of the Night club really wish we had gotten his real name. Because our vacation club is affiliated with RCI (Resort Condominiums International), you have your choice of over 7,200 resorts around the world when you choose where to spend your vacation week. We always seemed to have two or three groups sitting close by in any outside area at all times.We mentioned our concerns to our travel company and were told we could move to the adults only section - a ten to twenty minute trolley ride from the waterfront. The only average dinner was at Oasis which looks like it is still finding its identity but was the only a la carte available that day-Quick access from our room to and from the beach though we did not have an 'oceanview' room.-Top shelf unlimited tequila!-Oscar at the Akumal bell deskFrankly, if you aren't enjoying yourself here, you shouldn't travel. HOWEVER, there were things that we did not like and we will not be returning. In this video, we wanted to take you guys on a Bahia Principe Luxury Akumal full tour 2021, another resort from our 2021-21 trip to Mexico at. and we would have to go off site. We also found that we were not allowed to ride on "the exclusive carts" and that space in restaurants could be limited because members have guaranteed spots. Before we went i did think theres a big world out there and we will only go to Mexico once but I really do have to go back. All the services to coordinate your vacation at a click's distance. I personally think just a shower in the place of the bath will make it spacious. I was reassured they would definitely have that room and it wont be given to any one else. Mexico ; Yucatan Peninsula . Lots of bars around the whole hotel to go to on your travels around. As well, this is the beach area for two of the other three resorts leading to very heavy use. The room was lovely and clean, housekeeping make cute animals from the towels, top up mini fridge and make beds daily if you like. The place is beautiful and well maintained. Club Carts*. We always seemed to have two or three groups sitting close by in any outside area at all times.Much of what I read in reviews was true. Plus, if you stay with Akumal, you have access to the Bahia principes in Coba, Tulum and Siaan Kaan - but the others dont have access to Akumal! Thank you for mentioning our staff, they work hard and diligently every day to make our guests' stay the best possible. Adult-only Privilege Beach at BP Luxury Akumal*. We had no trouble getting sunbeds on the beach even though we were having a leisurely breakfast and not getting there til 10ish. It caters to all people! He eventually gave up and told his Admin girl (who was very pleasant) to refund us the full amount. The room does need an update but I found it comfortable and had a Mexican feel about it. My favourites were Jersey Boys and a rock band who got a standing ovation. Xaha Villas Suites & Golf Resort. All your observations are well received and we will do our best to reinforce the areas mentioned.Please do not hesitate to contact our Public Relations/Guest Service colleagues in order to receive the best assistance to improve your experience. MY BAHIA PRINCIPE LEVELS AND BENEFITS. Review tags are currently only available for English language reviews. Beach. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Surrounded by amazing natural landscapes, Bahia Principe Grand Tulum offers pools just steps from the beach, spacious rooms, and a wide variety of dining optionsthat is perfect for families. They told us it is an extremely nice resort, great food and service. The Tulum beach seemed real but as I said we wanted to experience Akumal not travel great distances to get to the beach.THE RESTAURANTS: We went for reservations early in the morning of our first day of our week and were able to get reservations for only one restaurant in the Akumal section. Water was well stocked as requested. It was not a pleasant experience. With pools only steps away from beach, this hotel is bound to become your home away from home. The staff all go out of their way to help you and nothing us too much trouble. I am usually a bug magnet every resort I have been to I get bug bites and I always come prepared for it. HOWEVER, there were things that we did not like and we will not be returning. Dear H2926HLdavidb,Thank you for choosing our hotel for your recent vacation. Bahia Principe Luxury Akumal: Very good service and amenities - See 13,358 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. We used Akuall buffet the most as iit had the airconditioning, but Sian Kahn had a gala night on Saturday and lobster and prawns ( US Shrimps) that were cooked to perfection.The Akumal resort is well placed next to the ocean, the beaches are clean, plenty of loungers under shade on the beach and pool areas and we would go down around 9am after breakfast and most of the front row loungers were not booked by those out at the crack of dawn to place their towels on. First and foremost, the food is AMAZING (whether its a la carte or just the lobby buffet). Each day promises to deliver an unforgettable memory of your vacation in Punta Cana. He then tried to get us to agree to a lesser package for half the cost.We refused this which increased his aggression, by this time he was extremely intimidating and shouting. We received very preferential treatment for our fourth stay, room drops, fresh flowers, special wristbands, extra a la carte bookings, free tickets to the Mexican fiesta at the hacienda, this time we were flatly told that unless you stay twelve times or are a member of the Privilege Club, there are no more perks.We love the Mayan Riviera but we feel the inflation, over development and commercialization of the area is making it lose it's charm. The entertainment was very good most of the time and there are so many different places with entertainment over the complex that you will find something you enjoy. This meant that the holiday offered plenty of variety. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Resorts in the Caribbean. (False). Bahia Privilege Club WARNING. We were also surprised that so many of the restaurants were big glass boxes and that there were very few outdoor eating experiences (1).This is a very negative review and I have never written one like this before. Please see our partners for more details. Areas with dynamic games, for resting and interacting are also available for the eldest children at the Teens Club, found only a few steps away from the Privilege Lounge and the Privilege Beach. even complained to be told they didn't have any! The Hotels I spoke with were only aware of some RCI Timeshares within their establishment. Lots of friendly wildlife in the water so take your snorkels! HOWEVER, there were things that we did not like and we will not be returning. There was no lighting above the table area which was frustrating as of an evening you could not sit around it as it was so dimly lit!! Tiles in the bathroom were a little slippery. Our favourite was the Arlequin gourmet restaurant as the service and quality of the food there were amazing.Snorkelling here was great with plenty of tropical fish to view.Transport buggies were very efficient.A few small niggles were:* The "hot" buffet food tended to be cold. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. Privilege Beach*. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. Book now! Bahia Principe Grand Tulum: Great resort! Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. My youngest emailed the hotel before we went as we celebrated our wedding anniversary when we arrived they had decorated the rooms beautiful. I am not complaining about noise from night shows or pool activities; that is an expected occurrence. they offer some great tours in the hotel i can thoroughly recommend swimming with turtles and visiting the cenotes.the shows in the theatre in the evenings are great.excellent sports bar.very nice A la carte restaurants- rooms could do with being updated.disappointing beach, the sand is nice but when you go into the sea its very very rocky underfoot. Club Carts*. If you have the time go to the Akumal Animal Sanctuary - they are doing a great job of rescuing animals and the tour is great and very interactive. I was at the beach all the time as the main pool is just constantly loud for me but great for more the party people or people who like that atmosphere. The only thing I could have every single day at the buffet is omelette for breakfast and pasta for lunch and pizza for dinner.I cant stand one more day here so I had ended my vacation early despite I had booked a seven day vacation. . Our favourite restaurants were the Arlequin and Dolce Vita. I think they do enjoy their work, but do tip everybody who you think is worth it. Room was super clean and cleaned spotless every day. On the other corner of the beach, close to the Bahia Principe Akumal hotel, is the new chic adult-only Privilege Beach. . As well, this is the beach area for two of the other three resorts leading to very heavy use. Our fourth stay in 2013 was for our honeymoon where the staff went ABOVE 'above and beyond' for us (more on that later). Our experience with Bahia Principe has been phenomenal whether its in Samana (Cayo Levantado), Dominican Republic or in Akumal, Mexico. Food was exceptional, we didn't feel the need to do any a la cartes even though we had 3 booked but cancelled them as the food in the main buffet was tantalizing with so much to offer. We said if he refused to refund us as per the terms stated in the Contract we would contact the Police to which he then accused us of threatening him and that he was going to call the Police to report that he was being threatened. You do not wait any length of time.All in all, a great setting, wonderful weather, food and accomodation. We will be back! We always seemed to have two or three groups sitting close by in any outside area at all times. Much of what I read in reviews was true. Tripadvisor performs checks on reviews. Our room was lovely and comfortable. 130. Taxes and fees that are shown are estimates only. Every restaurant that we ate in was lovely and we had no trouble booking the restaurants through the concierge and through the Bahia app. Adult-only Privilege Beach at BP Luxury Akumal*. Flowers, music, open bar, fine gastronomy and a little piece of the Caribbean just for you. The place is beautiful and well maintained. Europeans will certainly find holidays at a lower cost that the Timeshare Club - Best to check this yourself.Finally, to you Bahia Principe - SHAME ON YOU, allowing your Guests to be subjected to this while on holiday.More, Dear Stay802795,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. This will be hard to beat. You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating. * Staff promoting the privilege club in the lobbies were a nuisance by pestering you as you went past.All in all though a great hotel and an amazing holiday. Staff super, could not do enough for you. 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