Company will not, under any circumstances, be liable in any way for any Prodigy Content, including, but not limited to, any errors or omissions in any Prodigy Content, or any loss or damage of any kind incurred in connection with use of or exposure to any Prodigy Content posted, emailed, accessed, transmitted, or otherwise made available via the Services. This Privacy Policy describes the way in which Prodigy Education Inc. (Prodigy, we or us) collects, uses, discloses, and safeguards personal information provided to us by students, parents, guardians, teachers and others (collectively Users or you) when they play our Games or use our website, downloadable apps, or other services we provide at prodigygame.com or any other location that links to this Privacy Policy (collectively referred to as the Services). THIS AGREEMENT CONTAINS A PROVISION THAT REQUIRES YOU TO RESOLVE ALL DISPUTES WITH PRODIGY ON AN INDIVIDUAL BASIS AND THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE. And there is no way to do it. You acknowledge all Prodigy Content accessed while using the Services is at your own risk and you are solely responsible for any damage or loss to any party resulting therefrom. For information on how consumers can ask questions or file complaints related to Prodigys Privacy Policy and practices, please email COPPAPrivacy@ikeepsafe.org. Work Hours: Monday thru Thursday, 2:00pm to 6:00pm, hours are flexible. Can you give me any details why I am getting these charges? When we share such information, it will not be shared in a way that could be used to identify a User. Key pieces of the game are unavailable until a membership is purchased, and they even go so far as to not allow you to wear or use armor you have earned because you are not a member. We may use or disclose such de-identified or aggregated data for lawful and legitimate business purposes, including to analyze, build and improve the Services and promote our business. (I do wish it did more to explain how they came up with the correct answers.) Note: This speed test can be used to test any internet provider, not I let the year membership continue but when they billed me for another year I emailed them that it had not been used in months and wanted to cancel. Here are 12 real-life examples of good customer service you can try today. test below Parents and Teachers should watch for or ask their children about the above symptoms. When a Prodigy Student User account is created, we collect the Students: If a Student has a class code from their Teacher (an alphanumeric code unique to a Teacher), the Student will use that code to connect with their Teacher in the Game. Notwithstanding the substantive law applicable to any arbitration, any arbitration conducted pursuant to this Agreement shall be governed by the Federal Arbitration Act and the Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. This arbitration agreement will not apply to any legal action taken by either party to seek an injunction or other equitable relief to prevent the actual or threatened infringement, misappropriation, or violation of a partys copyrights, trademarks, trade secrets, patents, or other intellectual property rights. Do not play if you are drowsy or fatigued. To process payments. To adapt, personalize, and customize the Student User experience to the Students learning needs. You are responsible for reviewing the privacy policies of these third parties and adjusting your settings to meet your preferences. 1/28/13 dialed 866-435-3264and got rep that knew about @prodigy.net email accounts - After 20+yrs Shocking! more all while practicing math! Want more ideas for effective sales and customer service alignment? Your real card info stays hidden. For more information, check out our, 8 Ways Sales and Customer Service Can Actually Work Together, Join 64,500+ Customer-Facing Professionals, Pop up for FREE CUSTOMER ONBOARDING TEMPLATES, Inbound Organization: How to Build and Strengthen Your Company's Future Using Inbound Principles. All fees are payable in accordance with the payment terms in effect when payment is due. However, this game shamelessly markets to its players to push a monthly or annual membership. Is there something that can be done to help him proceed in the game? This is a great service. Fiber-optic internet from Prodigi is available to an estimated 10,000 people. Dec 28 2022. They ask for proof that I requested cancellation. Thank goodness I read your message before calling ATT - talk about a wild goose chase. Thank you, (Buddies,Armor,Evolving Pets,Morph Marbles,Furniture for your house,More spins on the wheels,Bigger houses,Boosts for mini games,Buying pets from Dino dig and so much more!) Where the fee is a subscription, we may, in our sole discretion, change the fee to be charged for your next subscription period, provided we first notify you by email in accordance with applicable law. Except as expressly set forth in this Agreement, you and Company agree there are no third-party beneficiaries intended under this Agreement. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT USE THE SERVICES.. an email to customercare@prodigymeter.com. Zero stress. 500 Mbps. Nature, Limitations, and Location of Alternative Dispute Resolution. Each spell battle earns you gold that you are meant to buy things with in the game, but you can only buy certain things without a membership. resetting your router or call Prodigi customer service for additional assistance. With passionate and top-rated Universal and Disney travel agents, The Park Prodigy is recognized as a top performer in the travel industry, and was recently awarded one of the fastest growing online travel agencies in the country by Travel Quest Network. Inmatesales.com It's easy to stay connected Let's get started now. Information collected from our Student Users is never disclosed for third-party advertising or any kind of behaviorally-targeted advertising. You represent and warrant you have read and agree to be bound by all applicable policies, in addition to your obligations under this Agreement. OTHER THAN AS EXPRESSLY STATED IN WRITING, PRODIGY MAKES NO REPRESENTATION OR WARRANTY THE SERVICES (1) WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR BE TO YOUR LIKING; (2) WILL BE TIMELY, ACCURATE, FREE FROM ERRORS OR LOSS, UNINTERRUPTED, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; (3) WILL BE CORRECTED, REPAIRED OR OTHERWISE RESTORED FOR ANY DEFECTS OR ERRORS THAT OCCUR - SOME FEATURES ARE EXPERIMENTAL AND HAVE NOT BEEN TESTED. Partner with us to brainstorm, design, produce, and distribute custom products that make an impact for your business. (It's an ancient dial-up service!!!) D. Timing of Claim. He only used it a couple of months. I explained wanting to keep address but cancel dialup -> reply = no problem. Prodigy Diabetes Care - Customer Service Inquiry If the arbitrator decides that applicable law precludes enforcement of any of this arbitration agreements limitations as to a particular claim for relief, then that claim (and only that claim) shall be severed from the arbitration and may be brought in court. If the consumer cancels this contract after the merchant has begun the performance of their principal obligation, the consumer must pay only: (a) the price of the services rendered to the consumer, computed on the basis of the rate stipulated in the contract; and. Apparent SUCCESS with canceling ATT dialup while keeping FREE @prodigy.net email address with SMS service. Now that my card is set with them, hopefully, I'll go another 3 years w/o the hassle of trying to call prodigy. When a Teacher User (or the educational institution represented by the Teacher) requests deletion of a Student Users personal information, we will remove that Students link to the Teacher, and then take the following steps depending on whether the Student is linked to another Parent or Teacher, unless otherwise required by law: As described above, in certain instances Prodigy uses third-party partners to deliver, tailor, and measure the effectiveness of interest-based advertising to visitors to the areas of our Services that are not directed to Students. What this means is we remove certain identifiers and delineative features of the data collected that make it personally identifiable to a particular User so that it no longer allows a User to be directly or indirectly identified. Costs & Contract: Prodigy Payment Systems appears to offer a three-year contract through EVO Payments International with an early termination fee of $195 or more. I also contested the charges. Your use of the Services also may be subject to additional terms, conditions, policies, rules or guidelines applicable to the Services or certain features of the Services that we post or provide to you. Charlotte, NC 28269. Need to cancel cant get anyone to help? How To Cancel Prodigy Game Subscription [Top Hacks] - DoNotPay Discovery will be permitted pursuant to the applicable arbitration rules. We don't guarantee that we will receive your returned item. Please contact me Joanna Johnstone at 630-269-9780. You and Prodigy agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing video games or other screen-focused activities. Subject to certain limitations, California residents have the following rights: If you are a California resident and would like to exercise any of these rights, please submit an email request to privacy@prodigygame.com with the subject line, California Rights Request. We may need to verify your identity before processing your request, which may require additional personal information from you, or that you log into your Prodigy account. Sales Scheduling/Call Center Job Provo Utah USA,Customer Service/HelpDesk That doesn't mean the customer service rep or customer success manager (CSM) won't still be the point person in charge of solving customer problems and helping guide them toward using your product or service most effectively to achieve their goals. Personal information can be accessed and changed by contacting our customer support. You may cancel your subscription and avoid future billing online via your Parent or Teacher account, by contacting our customer support team at the contact information below, or, if you purchased your subscription through a third-party app store, through the respective app store settings. Prodigy: The pre-Internet online service that didn't live up to its Salespeople should continue to maintain a relationship with customers to better align and communicate with their customer service colleagues, but also just to be a nice person your customer loves hearing from and connecting with on social media. I would like a refund. If the consumer cancels this contract before the merchant has begun the performance of their principal obligation, the consumer has no charge or penalty to pay. H. Severance of Arbitration Agreement. The Services may contain links to third-party websites or services (Third-Party service(s)) not owned or controlled by Prodigy, or our Services may be accessed by logging in through a Third-Party service (e.g., Clever or Google). x colorado public utilities commission notice. Do you want to pursue your masters abroad, but have a ton of questions on how to make it happen? Contents: Plans & Pricing. But when I tapped it.all it said was OnLy MemBers Can BaTtLe thE EpIcs I was MAD. Use the zip search and check with Prodigi directly to verify availability. In addition, notwithstanding anything to the contrary, if any part of this agreement to arbitrate is deemed invalid or inapplicable, the remainder of the agreement to arbitrate shall still be considered valid and enforceable. We and our third-party providers may use the information collected through these technologies for the purposes described in this Privacy Policy, including delivering content, analyzing our Users experience on the Services, and delivering advertising to Parents and Teachers when they visit other websites and applications. Same issue since 6/5/2019. And with so many different options available today, the slightest disruption in the service they receive from your company can send customers sprinting for the door to one of your competitors. The arbitration will be heard and determined by a single neutral arbitrator who is a lawyer or retired judge, who will administer the proceedings in accordance with the AAAs Consumer Arbitration Rules. You may terminate your use of the Services at any time. You will not use the Services to violate a persons right to privacy or otherwise collect, use, or disclose data, including personal information, about other users without their consent or for unlawful purposes. Even more like present-day AOL, it tried to develop its own Web browser, but that flopped. All such additional terms posted or provided to you during your use of the Services are hereby incorporated by reference into and form a part of this Agreement. Inmatesales.com If an in-person arbitration hearing is required, then it will be conducted in the metropolitan statistical area (as defined by the U.S. Census Bureau) where you are a resident at the time the Dispute is submitted to arbitration. Our Services may change from time to time, which means the terms of this Agreement may change too. Dalton, GA, 30721. Posted 5:42:00 PM. Convenient, helpful and great customer service! The game will differentiate based on the childs answer, steadily increasing in difficulty until the game figures out where the childs math level is (1st - 8th). Prodigy has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third-Party service or by any third party. In addition, Prodigy has been granted the iKeepSafe Privacy California Student Badge, signifying our Services have been reviewed and approved for having reasonable policies and practices surrounding the processing of personal information from children consistent with each of the following program guidelines: Information collected through the Services may be transferred, stored and processed in Canada and the United States or any other country where we, or affiliates, or our processors maintain offices, which may not provide the same level of protection for your personal information as your country, state, or province of residence, in which case it will be subject to and may be available to the government under the laws of that jurisdiction, including law enforcement, regulatory, and national security authorities.. For consumers residing in Quebec, we will not charge you any subscription fees following cancellation of your subscription. Prodigy cannot guarantee the authenticity of data which Users may provide about themselves. Customer service can be reached by emailing info@prodigyfinance.com, calling 866-533-3304 or by completing its website contact form. Copyright 2020 Prodigy Solutions Inc. - All Rights Reserved. Small Claims Matters Are Excluded. For example, when Parents or Teachers visit third-party websites and applications, our third-party providers may deliver Prodigy ads based on visits to areas of the Services that are not directed to Students.. We will not demand arbitration in connection with any individual Dispute that you properly file and pursue in a small claims court, so long as the Dispute is pending only in that court. Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Also you have to link your parents account or something to get a FOX BUDDY? Expectations should be properly set by both the salesperson and the customer service rep. download After every challenge the child completes there is a reminder to purchase a membership. Try another search, and we'll give it our best shot. Couldn't have asked for more. You will not bully, intimidate, or harass, any User or use the Services in any manner that is threatening, abusive, violent, or harmful to any person or entity. Add a personal touch. For Prodigy to provide the Services, you hereby grant to Prodigy a limited, non-exclusive, sublicensable, worldwide, royalty-free, and transferable right and license to, whether the User Content is in storage or in transit: (i) use, host, copy, store, distribute, publicly perform and display, publish (in whole or in part), modify, and create derivative works from (such as changes we make so your User Content functions appropriately with the Services) such User Content; (ii) create, use, and disclose metrics and analytics regarding User Content; and (iii) process User Content to improve the Services, develop products, engage in research, provide personally relevant services, or other lawful purposes. Loyal customers are happy customers who, in addition to liking your product or service, also love your brand. David, I have been trying to cancel my membership for 2 years now. Something went wrong and the NDT test didn't load! You agree to defend, indemnify and hold harmless Prodigy and its subsidiaries, agents, licensors and affiliates, and their employees, contractors, agents, officers and directors from claims, damages, obligations, losses, cost or debt and expenses (including but not limited to attorneys fees) arising from: (i) your use of and access to the Prodigy Content and/or the Services, including any data or content transmitted by you; (ii) your violation of any term of this Agreement, including but not limited to your breach of any representations or warranties; (iii) your violation of any third-party right, including but not limited to any right of privacy or intellectual property rights in connection with your use of the Services; (iv) any content or information that is submitted via your account or use of the Services; or (v) any other partys access and use of the Services with your account credentials. Parent Users or Parents (including parents and guardians of Student Users). Prodigy does not use personal information collected from Students to individually target this advertising, and does not allow third-party targeted advertising providers to place cookies on or collect information from the Game or other areas of the Services directed to Students. in a Prodigi service area . Since they maintain a personal connection with your customer base each possesses valuable insights that can assist the other. Any Parent or Teacher Users linked to that Student User account will have access to the information in that account, including activity recorded both in and outside of the classroom. Prodigy Finance Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Companys reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. If you encountered any resistance over the course of the sales process that you think could impact the future relationship between a customer and your counterpart on the customer service team, let the customer service rep know as soon as possible so there aren't any future surprises. Terms of Use | Prodigy Education E. No Class Actions. So, with the compounded risk of customers churning in favor of more affordable competitors or due to missed expectations, it's more important than ever for before sales and customer service to work together to achieve better alignment and communication in their shared missions to acquire and retain customers. For example, the shoe-delivery brand, Zappos, uses recorded customer support calls for its advertising. Prodigy Sales Group - Home | Facebook When applicable, your subscription will automatically renew unless you cancel your account prior to the renewal date through the procedures described in the Subscription Cancellation section below. Any Parent or Teacher Users linked to that Student User account will have access to the information in that account, including activity recorded both in and outside of the classroom. Submit a request - Prodigy Finance Privacy Policy | Prodigy Education (Service contract involving sequential performance for instruction, training or assistance). We reserve all rights not expressly granted to you in the Services and the Prodigy Content (as defined below). Richmond, TX 77469-6288. The User information we collect is stored and processed in environments designed to allow only authorized individuals to access the infrastructure where this information is stored. Went there and all looks like it should work out fine. Availability By City & State. Within 10 days following the cancellation of the contract, the merchant must restore to the consumer the money they owe them. 50 Mbps, Download speeds up to: Our Services may change from time to time, which means the terms of this Agreement may change too. If you are experiencing You are solely responsible for any activity that occurs through your account, for maintaining the confidentiality of your account information and password, and for restricting access to your account and your computer. Other safeguards include but are not limited to data encryption, firewalls, multi-factor authentication for our personnel with access to your information, and physical-access controls. We use cookies to analyze website traffic and optimize your website experience. Prodigy Payment Systems Review | Expert & User Reviews Link doesnt work websites suggests? I have a prodigy email endingin net - ".prodigy.net" and I do NOT want to change it, since I've had it for decades! Below are a few examples weve put together to demonstrate how sales and customer service teams can work together. You also have a right to lodge a complaint with your local data protection regulator. I will not pay any charges from Prodigy Games. prodigy will NOT allow me to cancel my membership and it is taking my money and its especially frustrating because i dont even use prodigy anymore so i need help! Salary information comes from 75 data points collected directly from employees . F. Opt-out. The average Prodigy salary ranges from approximately $36,667 per year for Inspector to $138,593 per year for Account Director. For all purposes of this Agreement, the parties consent to the exclusive jurisdiction and venue in the courts of Ontario. You will not be charged more than the amount of the fees for the Service(s) you have purchased.. Good Luck to all those that follow. High levels of personal energy, honesty, empathy, and self-motivation. Nothing herein shall be construed as consent by Prodigy to the jurisdiction of any court regarding claims unrelated to the use of the Services or this Agreement. Business Profile for Prodigy sales.com. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '3934a25d-e58d-447e-a2ee-5505db8c56ea', {"useNewLoader":"true","region":"na1"}); Get expert insights straight to your inbox, and become a better customer success manager. Prodigy Learning is a multi-award winning global EdTech business, providing digital skills certifications and learning solutions for Microsoft and other technologies.
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