A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. Requires improvement The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. Eastbourne District General Hospital - Care Quality Commission - CQC This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. This meant that often children with complex needs did not have access to this important resource. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. BN25 1DH, In Suspended ratings are being reviewed by us and will be published soon. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. 877.870.7012. We support protected meal times. The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. Managers investigated incidents and shared lessons learned with the whole team and the wider service. East Sussex Healthcare NHS Trust - Wikipedia Staff throughout outpatient services put patients at the centre of what they did. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection. (877) 870-7012 to begin the admissions process. This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Staff delivered patient care in line with evidence based care and best practice guidance. Clinical leadership on the unit was strong and supported staff development. If your medication is not in stock then you may be issued with a prescription to obtain from a pharmacy. Staff were aware of the duty of candour and gave patients honest information and support. We last inspected in October 2016 and rated urgent and emergency services as requires improvement overall. 27 March 2015. Learn more about PALS. Eastbourne District General Hospital - Wikipedia Where healing starts andthe road to recovery begins. Prev 1 2 Next . A new training programme was being rolled out. They provided emotional support to patients, families and carers. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. Incidents were investigated by senior staff with lessons learnt shared across the trust. NHS England Same day emergency care Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD There was a high vacancy rate of 12% for surgical nursing staff and the service was highly reliant on bank and agency staff for both nursing and medical staffing. The service took account of children and young peoples individual needs and made it easy for people to give feedback. Please speak to the nurse in charge of your care or area. Your hospital admission If you're staying in hospital as an inpatient you'll be made comfortable and be cared for by our dedicated teams. Admissions. Staff recognised and reported incidents and near misses. Alongside the falls assessment an individual needs assessment is completed. Infection prevention and control measures had improved since our previous inspection. We observed staff following national best practice guidance in theatres. This was demonstrated through consistently poor audit results despite governance interventions. Nursing staff shared concerns with the level of staffing on most medical wards. 24/7 Patient Services Helpline (877) 870-7012, Aurora West 6015 W. Peoria Ave. Glendale, AZ 85302 Map. There were systems in place to support learning, improvement and innovation. If you provide contact details, we will be in touch about your request within 10 working days. In addition patients consistently spent longer in the emergency department than the national average. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Bexhill-on-sea, Over 98% of surgical patients would recommend the hospital. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. There was a continuous improvement programme in place across administrative services that included health records. There was a system in place to identify patients who might be a little confused and need careful support in decision making.The coloured butterfly markers allowed staff to differentiate these patients from those with more advanced dementia.The dental team provided exemplary planning of care for patients with learning difficulties who needed dental surgery. 6 June 2018. Published Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. The identification, reporting and investigation of incidents had improved significantly since our previous inspection. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. They managed medicines well. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. We inspected the Maternity service as part of our national maternity inspection programme. Give feedback on care at this service. HE 55 St Mary's Hospital: admission and discharge registers; 1947-1957 . There may be occasions when the only bed available is in a mixed sex area. Where individuals needed support this was provided. Covid hospital admissions in Eastbourne remain incredibly low Admissions FAQ . We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Your hospital admission - East Sussex Healthcare NHS Trust Staff were clear about their roles and accountabilities. Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. Acute Admissions Unit - West Herts Hospitals Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. Staff completed and updated risk assessments for each child and young person and removed or minimised risks. Some aspects of service planning were expanding to meet increased patient demand. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. The plan for your discharge from hospital will start on your admission to hospital. 0300 131 4500, Admissions Unit Eastbourne DGH Information for the day of your surgery, Admissions Unit - Eastbourne DGH - Information for the day of your surgery. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. There are vending machines outside most wards. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. the service is performing exceptionally well. 0300 131 4500, Eastbourne District General Hospital The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. The hospital staff tried to ensure that the individual needs and preferences of patients were met. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. Kings Drive, Eastbourne, East Sussex, BN21 2UD Latest data is for the East Sussex Healthcare NHS Trust, which covers the DGH, Conquest and Bexhill Hospital. The service did not have a major incident policy for the mortuary, although they had started work to produce this.
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