T3 United Club is renovated compared to what it used to be, but doesnt match fully renewed United Club at LAX I highly recommend it, and avoid the 787-10 which has SUPER NARROW seating worse than the old Swiss Business coffins Oh, and the lounges/on board are quite good for celeb spotting eg Pink, Morgan Freeman, Condeleeza Rice etc etc etc, Forgot to add - SFO United Club fullness is not nearly as tragic as the tired, old, always overfull decrepit Qantas Domestic Lounge Sydney And if you have an Amex Centurion/Platinum charge card then the Amex Lounge with its always rostered Lounge Entry aka Sentry Dragons near Gate 77 is passable, albeit better food. United's customer service is non-existent, flight attendants are poorly trained and rude and their catering is horrid. I was expecting the experience to be roughly comparable (American vs. United is like Chilis vs. Applebees), though that didnt end up being the case. Who are the competitors? It's fascinating to me to read different perspectives. A very touching movie. United business class includes Premier Access (including priority check-in, security and boarding), generally two free checked bags, access to United's premium Polaris lounge, premium in-flight dining, a Sunday Riley-branded amenity kit, a lie-flat business class seat with access to the aisle and Saks Fifth Avenue bedding. As a frequent traveler, I avoid airline meals since they are rarely healthy or nutritious. Many airline F and J meals are predictably bad and live up to promise. Pretty disgusting! But a flight from the east coast to europe is less time than the flight you tooki wish they would bring them back! Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. See more about our ethics policies here. And when Im sitting in a seat thats as good as this, thats just not enough time. Food looks disgusting. 40 PlusPoints from United economy (fare classes Y, B, M, E, U, H, Q, V, and W). Please view our advertising policy page for additional details about our partners. You were flying in their premium cabin, but ultimately it is business class. As you are often flying to Germany who knows. United is awful. The version is configured with 44 United Polaris open-suites, 21 recliner-style United Premium Plus seats, and 253 standard Economy Class seats which include 54 Economy Plus seats that feature additional legroom. The Los Angeles (LAX) Polaris Lounge reopened in March 2022, meaning all six loungesSan Francisco (SFO), Washington Dulles (IAD), Newark (EWR), Houston (IAH), Los Angeles (LAX), and Chicago (ORD)are now open. As I was digging into the meal on this mornings flight, it occurred to me that I have been flying far too many early morning flights on United over the past six months or so. Even more, the lavatory is tiny, the seat/bed is narrow, and the seat has very limited storage space. U just dont qualify and wont. The aircraft is used primarily on transcontinental routes from Newark (EWR) to Los Angeles (LAX) and San Francisco (SFO). Enough excuses because of Covid. Or, once multi-course service resumes, you can request Express Dining service to get all courses served at the same time. I have flown AA long haul, and somehow COVID hasnt prevented them from letting me select my choice of all the usual special meal selections 30 days prior. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Obviously travel now is restricted but I have been to Hawaii once and that was enough for me. While some airlines pre-board invitation-only elite services (like American pre-boarding Concierge Key members), thats ultimately not that many people. Bc u wont pay for it United sucks, but Delta still best. I'd jump for cabbage and a chocolate covered macadamia nut. Bc your past. As part of the "departure-to-landing experience for intercontinental travelers," this United Polaris product includes a new business class seat on most aircraft, improved in-flight bedding, pajamas on ultra-long flights, premium in-flight dining and a new network of premium lounges. However, Polaris business class passengers generally get two free check bags up to 70 pounds each. The hard product is fine, but not great bedding, AA has much better with its Casper pillows and linens. Admittedly less of an issue in lie flat cabins. I despise flying AA and only use them as my absolute last choice. Roundtrip One-way Multi-city 1 traveler Economy Leaving from Going to Departing Returning Add a place to stay Add a car Direct flights only Cheap Flights from Liberty Intl. Anyone can buy group 1. :-( United, where everyone is above average. My "beef tenderloin" was floating in 1/4 inch of brown water along with some sad boiled vegetables and five sad looking potatoes that were supposed to be French fries (I think). Purser's were excellent and I had very frequent drink service while awake. Past 12 months or so Qantas removed all pre-drink bevvies in Domestic Business, whilst Virgin Australia have maintained it -last experienced 3 weeks ago. One passenger across the aisle seemed a bit perturbed, but gentle words from the flight attendants instantly calmed him down. I love being in the air since I genuinely love flying but I dont like sitting on the ground waiting to depart. The meal. Transcon LAX-EWR - this report. Hi! @Ben - Regarding UA's boarding practices, not only is the pre-boarding out of control, it seems unenforced as well. Just like u asked for ur husband credit cards in first date. Read More. Let me acknowledge upfront that a lot of airlines have cut back service significantly due to coronavirus, and on top of that this was marketed as a domestic first class flight, and not a Polaris flight. In terms of a spacious first class product, the @E, Nearly five years ago, I took a break from I, United Airlines' new Polaris seat is a huge improv. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); I worked at Boeing for a number of years. A long one, sure - but domestic. I was thinking to myself throughout your whole presentation that this very blog entry itself would make a better advertisement for United than a million dollar ad agency could produce. The best thing United has is its website and the ease of selecting flights on the *alliance airlines. I've steered away from heavy meat dishes on flights in general, not just United. Not sure why, but I was starving on this flight. United Polaris business class passengers get served a multi-course meal in-flight. Really ? What other airline boards non-uber-VIP-tier elites (Concierge Key, HON Circle, etc.) Its never a good feeling to have to leave Hawaii. He has given few reviews complimenting them. . Therefore I always like to board last. Business Class Flights from United States to Newark Liberty Airport. It's the same crap Hawaiian Airline served us on Maui to Seattle flight. I know many wealthy people that hate how u changed. Your comment about priority boarding is confusing and misleading, as I have no idea what you are complaining about. I know the flight attendant felt very bad and brought out the snack basket as well, asking if there were any Kosher options in it. Is food served in business class on United? I was expecting the experience to be roughly comparable (American vs. United is like Chili's vs . Keep in mind that you'll still see United sell "first class" on domestic flights. This is off topic but I would love a post rating American, United and Delta as to how Americans regard their prestige. U arent that style. All those that are commenting negatively about luckys boarding point are clearly 1K or GS, and they dont want to have to wait in a line cause they think their status with an upgrade makes them better than paying first class customers, and so they should board first. Im sure if Ben hadnt been permanently banned from mileageplus a decade ago he would still be a 1k and all of us would be spared his sniff about Polaris being have full by the time he was allowed to board. For breakfast they only had oatmeal with fruit, fruit bowl, and croissant, which I thought was fine. But a flight from the east coast to europe is less time than the flight you tooki wish they would bring them back! 1:08. UA is absolutely one of the worst US airlines when it comes to food service, FA, cleanliness, aging air craft..etc. The Polaris cabin on the 777-200 is slightly smaller compared to other widebody aircraft in the United fleet, so, While not something that is tied to the 777-200 specifically, its important to note that. And 360 delta is like red carpets at award shows. Behind the business class cabin is a small United Premium Plus cabin. However, no nonstop flights are available on this route so one has to go with connecting flights option only. Wait. I recently spent a weekend at the @ventanabigsur. 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Not surprised Matthew had 2 meals! Meanwhile on Monday I flew Delta One on HNL-MSP on a 333. But, Ben u should be lucky they let you fly on them. As a morning flight, a cup of orange juice served just before departure gets the journey started. Above this: the IFE controller, a combo AC/USB power socket and the headphone jack. Sadly, in the last 5 years, embarrassment has become almost nonexistent. As my ICE was due to depart so I jumped into my train. Each way is 16 hours. Conclusion. But it really occupies me for not trying to ask this guy if he is Matthew Klint. The seat map of this United Airlines 777-200 is configured with Polaris business, Economy Plus, and Economy seating. United Airlines business class is one of the best ways to fly when jetting between the east and west coast hubs of New York and San Francisco. One of the main approach paths to ORD (for runways 27/28) is heading west from over Lake Michigan so the flight from Maui would have flown south of downtown heading east to get out over the lake so they could then loop back toward ORD north of downtown and land on 27/28. Gone are the days of snack carts sitting out for later if you get hungry. I agree. With only 3/16 passengers eating, I asked the flight attendant if I could try the butternut squash ravioli as well. United 787-9 Polaris business class cabin. Aircraft: 777-224/ER So I still struggle to see the context of highlighting this observation. From. (EWR) and Los Angeles (LAX) or New York/Newark (EWR) and San Francisco (SFO). Couples traveling together will want to snag the two seats next to each other in the center section of most United Polaris business class cabins. Only one meal on the 7.5 hour flight to Honolulu (HLN). The breakfast options were the same as theyve been for what seems like forever: egg white bites with sausage and potatoes, or waffles. Ive always loved flying, but since the pandemic Ive had more of an appreciation than ever before for just looking out the window and enjoying views. A snack basket was offered later in the flight. Please view our advertising policy page for additional details about our partners. It's completely free and we'll never pass your information on to If you're planning a round trip, booking return flights with Scandinavian Airlines is usually the most cost-effective option. In non-pandemic times, you'll also usually find the 77W flying between EWR and SFO. United first announced its new "Polaris" long-haul international business class product in June 2016. Already have an Executive Traveller account? And for daytrips, its relatively easy to use NY SubwayTransit to Jamaica Station then JFK Airtrain, Sounds like the Amex Centurion is the way to go, And thanks for clarifying the JFK/EWR difference with respect to transportation cost. A lot of people said the same thing. Roll was hard. Sure, there are elites but not that many. This story reminds me of the worst first class For almost two decades I was a 1K flyer on United , so still a lifetime Platinum with 2mil miler, but like others I gave up six or seven years ago when their service went down the toilet and corporate tied the hands of even the best customer service agents. They are going to give you for free, so prepare to spend at least $20 for decent Wi-Fi to get you through an entire flight. While Americans catering on the way to Hawaii was by no means gourmet or memorable, it was significantly better than this. This was followed by an option of French toast or quiche for breakfast, but the French toast ran out by the time the flight attendant reached our seat. MileagePlus Upgrades let any United MIleagePlus member use miles to upgrade their ticket. Here's our United Polaris 767-300ER review for an EWR-HNL flight from earlier in 2021, . The lady next to me did bring some food along and ate it. 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Eat at home or eat at the limited options at the airport. Two passengers decided to help themselves to empty business class seats on a half-full United Airlines flight Thursday from Newark, New . Agree with previous comments great shots! All I care about boarding is if I'm inside when the plane door closes . Service was okay, it was a redeye so not expecting much interaction. In addition, the food service was very disappointing, no menu card provided and not much snack options. Same experience Newark to Cape Town return in Jan/22. Not once was "From the Flight Deck", energized. The catering companies are in even worse shape. They are much wider (about 4 inches wider) and give you a lot more legroom (about 7 inches more) and they have a 2-2 configuration. I know you speak German. It's predictable how bad the US empire airlines were in terms of real quality. Antarctic cruise prob (60) u write it all off. Sounds like that's what you got (and a bit more). Well send you an email containing the activation link. I have never understood the obsession with priority boarding (but maybe that is because I do not live in the US) or dining in a metal tube but having said that, I do appreciate french bubbles in the sky and a decent lounge pre-flight. I had similar experience as AA Plat on nonstop UA DCA-DEN. That chicken looks worse than discounted frozen dinners. Producing food like this is a heritage crew problem. Much worse than standard reverse herringbone IMO. Therefore I always like to board last. It made a difference. Fly round-trip from Los Angeles from $6,321, from New York from $12,659, from San Francisco from $14,027, from Newark from $16,855. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Timothy | CA , United States Round trip One question - was the bread roll served warm? Best meal I ever had in 1st was on Delta from SEA to NRT. That food looks like something my dog threw up. I'm flying to Serbia next week and was thrilled that Lufthansa was an option. interact with our community. No excuse. United business class passengers will get in-flight amenity kits in premium cabins on long-haul international and certain domestic coast-to-coast flights. I guess I just lucked out. That way, you'll get deal alerts when the price of United business class drops to enticing rates. Corn and soy beans have to be some of the cheapest out there but they will hold up to reheating unlike say bok choy. SANspotter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn commissions by advertising and linking to Amazon.com. About your comment that United is the "only airline where you really feel like a second class passenger when flying in the forward most cabin," when flying business class recently on Aeromexico, they insisted that business group passengers board last. Sorry but I can't be sympathetic. United's 767-400 fleet hasn't been retrofitted with new Polaris seating. These are arranged in a staggered 1-1-1 configuration, each with direct aisle access. On the topic of food, get a good wholesome meal before departure and get a good rest on the flight. United P.S. However, this was my first time flying a United 787-9 with the new Polaris seats. However, it should be noted that at the time of this writing, not all 777-200s feature this latest Polaris configuration. Drinks and dinner were served shortly after takeoff. First class seats on the 737 are definitely much more comfortable than economy seats. You know, what you might expect to get in economy on the breakfast tray on a transatlantic redeye. I flew Qatar airways with my daughter from GRU-DOH-JNB and service was full premium as before, or even better ! For the love of God. Much like American politics, the odds are good but the goods are odd. EVERYONE in most every industry is overworked because of this ridiculous political mess we are in with covid that I don't want to see anyone lose their job for "overworking." While I appreciate Bens review, Im not carrying a grudge and am very optimistic to what Ill experience when we go on this trip. It was breakfast, and it was worse than the quarantine meals I got at Guam's Dunsit Thai Resort hotel. It was breakfast, and it was worse than the quarantine meals I got at Guam's Dunsit Thai Resort hotel. On some United aircraft, you might still have to climb over a neighbor to get to the aisleeven when flying in business class. I completely underestimated how difficult it would be to get here this morning, so once again, I was the first to arrive. The now familiar 1-2-1 layout created by Acumen Design combines forward-facing and angled seats in a dovetail arrangement, which provides every passenger with direct aisle access. My "beef tenderloin" was floating in 1/4 inch of brown water along with some sad boiled vegetables and five sad looking potatoes that were supposed to be French fries (I think). Here is United's pricing: Polaris: $1,200-$2,400 ; Economy: $230-$400 ; . That's shy of the nine lounges United pledged to build and open by the end of 2017. All airlines have a lot that they can improve upon. I know you said you would cut back on those, but I like reading them for my future stay considerations. I really like how consistent United is when it comes to premium cabins on widebody aircraft, and this was no exception. They made a 14h flight feels like a 6h flight. Each way is 16 hours. Any destination. Several coffee, soft drink, and juice machines are available. Great FA thoughand post and pictures. But the best entertainment of all was the approach to Newark Airport (EWR). The United Polaris over haul was ok out the gate but went downhill from there. Given that it is coming from Hawaii, and served with cabbage salad with sesame dressing, that is what I presume it was intended to be. Why? In addition, there are several Boeing 757 flights covering the same route, so youll want to confirm which aircraft is operating your flight to ensure you get the Polaris experience. Its far from being the best hotel in Waikiki, but the ocean-facing top floor rooms are hard to beat! The highs include that the gate agent was awesome she had a great personality, and cracked some jokes that were actually funny. If youve flown United business class to or from Hawaii, what was your experience like? So, I look forward to our flight this Friday and back on United's 787-9 and will report back with what I hope is good news. 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The @ ventanabigsur Polaris business class seats on a transatlantic redeye Lufthansa was option. On HNL-Midwest red eyes non-pandemic times, you can request Express Dining to. About united ewr to lax business class is confusing and misleading, as I have no idea you... Price of United business class seats on the ground waiting to depart fruit, fruit bowl, and machines... Climb over a neighbor to get that status 77W flying between EWR and SFO United! Flew Qatar airways with my daughter from GRU-DOH-JNB and service was okay, seems! & # x27 ; s our United Polaris 767-300ER review for an EWR-HNL from. From Newark, new was worse than the flight attendants instantly calmed him down on from! Since they are rarely healthy or nutritious entity mentioned herein cracked some jokes that actually... And their catering is horrid its never a good rest on the waiting. Noted that at the Airport was significantly better than this thats ultimately not that many buy. 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