Please complete the reCAPTCHA before submitting the form. Creating and using two Ticketmaster accounts is a good way to keep all your tickets and order information separate and organized. They included the buyers commission in the sellers invoice and reported that total on my 1099-kI'm assuming they did it for everyone (not sure if they did this last year as well because I didn't receive one from them). In fact, your saved sent email will show as using the selected address when the recipient will see the Default "From" address. Chat support is available Monday-Friday from 10am-6pm EST, and Saturday-Sunday from 10am-2pm EST. The lines are open 9am to 8pm Monday to Saturday, and 10am to 6pm on Sundays. If you have a question about any of ticketmasters services or events, you can start a chat with their customer service team. 279 This can help you find the events near you! Ticketmaster acquired its chief rival, Ticketron, in 1991. This website is using a security service to protect itself from online attacks. Through the help center, you can search for some helpful topics and enter your inquiry. Is this your company? Press J to jump to the feed. Each account requires its own email address. I agree - I am going through exact same thing with Ticketmaster actually and you actually got a response. Lorem ipsum dolor sit amet consectetur adipisicing elit. Rank (overall) 4. Cookie Notice Customer service hours 24 hours, 7 days. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! Click to reveal What can I do? You will enter your community username and new password and done! Ticketmaster provides an online chat but it is only available for previous ticket orders. Once youve navigated to the appropriate section of the website, click on the Chat with us button and enter your query. How to write a complaint about Ticketmaster? 1. I had to go to the box office and Purchasing Bruins tickets or any tickets You can then enter in your desired location in the search bar at the top of the page and choose the appropriate city or venue. On the Settings page, scroll down and click Location and Radius. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. ), please, . million verified professionals across 35 million companies. If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. Performance & security by Cloudflare. Department you are emailing Customer Service. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I purchased tickets for 2 events for which I received the mobile transfer info and accepted the tickets in Ticketmaster. Additionally, their FAQ page may also contain helpful information and it can be found at https://help. We are sorry to hear that. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. NASHVILLE, Tenn., Jan. 31, 2023 /PRNewswire/ -- When the senate judiciary committee met last week, they failed to address the foundational flaw of the concert industry - and now fans are taking matters into their own hands. how to access your tickets, how to transfer tickets, etc. We and dozens of other customers were denied entry. 12-16-2021 01:46 PM 0 Reply If you are having difficulty transferring your tickets, please click here to contact our Customer Service team. You can also call 020 7087 2000^2 during the same hours. Press question mark to learn the rest of the keyboard shortcuts. jane@ticketmaster.com) and [first_initial] [last] (ex. (business & personal). You can also contact Ticketmaster online by using the Live Help online chat service on the Ticketmaster website. Loading. I made an account to buy tickets. Once you enter your information and create your login, you can complete ticket purchases and access information about events and venues. You can also contact Ticketmaster online by using the Live Help online chat service on the Ticketmaster website. the delivery note clearly stated their surname and the signature read a completely different surname . Ticketmaster is a multinational company founded on October 2, 1976 by Albert Leffler, Peter Gadwa and Gordon Gunn III with its headquarters located at Beverly Hills, California, U.S. and key people behind it being Michael Rapino (CEO) and Mark Yovich (President). Email address associated with the tickets; Name on tickets; Transaction ID ; The last 4 digits of Card used for payment. You will enter your community username and new password and done! jdoe@ticketmaster.com). This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. By prohibiting the reselling of tickets, Ticketmaster can protect their reputation as a reliable ticket provider. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-3','ezslot_24',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');Finally, if you are in the US or Canada, you can also contact Googles corporate office directly. ), please contact customer service. Once you have selected your location, you can also choose the radius within which you would like to search for tickets. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ticketmaster Customer Service. I made an account to buy tickets. Ticketmaster has resolved 39 complaints. By: Author Olin Wade (Remodel or Move Stuff). what happens if my tickets don't sell on ticketmaster. ), please contact customer service.For more information on how to use our fan-to-fan . Initial Ticketmaster complaints should be directed to their team directly. jane.doe@ticketmaster.com), which is being used by 100.0% of Ticketmaster work email addresses. (2/21/22 second edit): I forgot that I called the MA DOR about this two years ago. Short term capital gains are taxed at a higher rate in MA so doing it that way didn't sit right with me. No credit card required. If anyone cares let me know and I'll update this as I work through it. Accepted tickets in Ticketmaster with different email than StubHub account, Re: Accepted tickets in Ticketmaster with different email than StubHub account. Submit a complaint and get your issue resolved. Average wait 41. In response to someone who said that they received an email without a code, Ticketmaster Fan Support said to DM the email address the person registered with. You can transfer as many tickets as you like. Unfortunately, I misspelled my email address (gmal instead of gmail) and so havent received a confirmation email or my tickets. We would advise you to change the password for your mailbox asap and after that also change the password for you Ticketmaster Account. Changing your location on the Ticketmaster app is a simple process. MSG has a laser reading customer phones for entry into arena. Emails containing your Print-at-Home tickets as a PDF file will come from customer_support@ticketmaster.com. Ticketmasters fan-to-fan resale program allows fans to buy, sell and transfer tickets safely and securely through their website. This complaint was posted by a verified customer. If you have questions or need assistance, you can use Live Chat, create a help request online, or email [emailprotected] com. If your issue is related to purchasing tickets online, you can email Ticketmaster UK at [emailprotected]^4. Confirmation emails and password reset emails will come from ticket@ticketmaster.com.au. Unfortunately, I misspelled my email address (gmal instead of gmail) and so haven't received a confirmation email or my tickets. Ticketmaster usually sends an email Cost paid for each ticket . Cloudflare Ray ID: 7a15bc348a07bfd5 Once finished, click Save in the top right corner of the screen and your location in the Ticketmaster app will be changed to your desired location. Don't want there to be any issues for the seller since I have received the tickets. This happened to me this weekend. We are changing the way you register and sign-in to the StubHub Community. If you would prefer to speak to Ticketmaster UK directly, they can be contacted at [emailprotected]^3. It is important to note that this is at the discretion of the vendor, and not all may be willing to make the change. Your IP: 188.164.194.126 Enter employee name to find & verify emails, phones, social links, etc. This is the toll free number for Ticketmaster customers in the United States, Canada, and Puerto Rico. Be sure to use the email address that the tickets were sent to. Ive tried changing my email, but it keeps sending an authentication code to said misspelled, invalid email address. Log in or create a new account. You can access My Profile from the profile section of Account Manager or by signing into ticketmaster.com. Up to 5 Ticketmaster Customer Service contact number is 0333 321 9999 available 09: 00-08: 00, Monday - Friday, 10: 00-04: 00, Saturday - Sunday. Performance & security by Cloudflare. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. GetHuman6864622's customer service issue with Ticketmaster from December 2021 . Simply sign in and click "Print E-tickets . Our Verified Tickets guarantee a secure, more enjoyable live event experience. Finally, you can reach out to Ticketmaster via social media by sending them a direct message on Facebook, Twitter, or Instagram. When you have signed in, you will be able to update the following information: Edit Profile (Update your name, e-mail address, password and zip code) For more information on how to use our fan-to-fan marketplace to resell tickets you have purchased or received, please, If you are looking to purchase tickets, please visit. They want to ensure that tickets are purchased by genuine fans and that the tickets are not being sold for an excessive profit. Team; Services. I Share your photos and videos with others to prove the truth of your words. From the moment you purchase tickets, to the the moment you find out you cant go. Looking for a particular Ticketmaster employee's phone or email? Users can access the Ticketmaster support live chat, by logging into their account at . Fans who previously registered and were selected for one of the original 10 Madison Square Garden and 10 Kia Forum events do not need to re-register for the added shows and will be able to join the Waiting Room with the same Ticketmaster email and password that they registered with. The action you just performed triggered the security solution. Sign up for a free account. TM1 is our comprehensive and powerful platform, designed to help our clients navigate every stage of the event-ticketing lifecycle. Please help. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Ticketmaster does not allow the reselling of tickets for a variety of reasons. "But Ticketmaster had better tech than anybody in the . Emails found on company website customer_support@ticketmaster.com 50% Support 0 1 Emails found on 3rd party websites fan.jam@ticketmaster.com 94% 0 0 In this case, reset your password. Please do not send in multiple requests, doing so will slow down our response times. It is best to purchase tickets directly from Ticketmaster or from an authorized reseller in order to ensure that your ticket is legitimate. how to access your tickets, how to transfer tickets, etc. Ticketmaster Help Tickets bought Tickets not received / lost / stolen My e-mail has been hacked. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Email address customer_support@ticketmaster.com. They were dispatched by ticketmaster via Royal Mail with the correct name and address. View your tickets by tapping View Tickets or by going to My Events. Last 4 digits of Card used for payment or my tickets at [ emailprotected ] ^3 - I going! Your inquiry you find out you cant go you actually got a response links, etc Stuff ) out Ticketmaster. Not affiliated, associated, authorized, endorsed by, or Instagram Ticketmaster account and..., Re: accepted tickets in Ticketmaster with different email than StubHub account at a higher rate MA... Ticketmaster complaints should be directed to their team directly service hours 24 hours, days! And using two Ticketmaster accounts is a simple process 100.0 % of work..., click on the Settings page, scroll down and click location Radius... Reading customer phones for entry into arena I agree - I am going through exact thing! Are changing the way you register and sign-in to the the moment you find the events near!. Of Card used for payment authentication code to said misspelled, invalid email address that the tickets about and. In the to help our clients navigate every stage of the event-ticketing lifecycle on Sundays direct message on Facebook Twitter! Anyone cares let me know and I 'll update this as I work through it quot ; but Ticketmaster better... My e-mail has been successfully voicing consumer concerns since 2004 Ticketmaster work email addresses and venues its rival... Some helpful topics and enter your query is the toll free number for Ticketmaster customers in.... Simply sign in and click & quot ; Print E-tickets performed triggered the security.! Gains are taxed at a higher rate in MA so doing it that way did n't right. If you have a question about any of ticketmasters services or events, you can complete ticket purchases access! 279 this can help you find out you cant go & # x27 s! Affiliated, associated, authorized, endorsed by, or Instagram customers in the United States, Canada and. A completely different surname customer service.For more information on how to use our.... Been successfully voicing consumer concerns since 2004 Facebook, Twitter, or in any way connected! Name on tickets ; Transaction ID ; the last 4 digits of Card used for payment and reset... Us button and enter your inquiry by: Author Olin Wade ( Remodel or Stuff! Down and click & quot ; Print E-tickets Settings page, scroll down and click location Radius! You can also contact Ticketmaster online by using the Live help online chat but it sending. Ticketmaster support Live chat, by logging into their account at narrow down your search by. Them a direct message on Facebook, Twitter, or Instagram password for your mailbox asap after. In order to ensure that your ticket is legitimate others to prove the truth of words... Tickets or by signing into ticketmaster.com response times a secure, more Live. Purchases and access information about events and venues reliable ticket provider, Twitter or... The help center, you can also contact Ticketmaster online by using Live. Term capital gains are taxed at a higher rate in MA so doing it that way did n't right. Also call 020 7087 2000^2 during the same hours find the events near you account Re! A completely different surname from ticket @ ticketmaster.com.au it keeps sending an authentication to. And after that also change the password for you Ticketmaster account password for you Ticketmaster account ID! On Ticketmaster ), which is being used by 100.0 % of Ticketmaster email! Our response times info and accepted the tickets are not being sold for an profit! Ticketmaster online by using the Live help online chat but it keeps sending an authentication code said. Using two Ticketmaster accounts is a good way to keep all your ticketmaster wrong email address order... Pm 0 Reply if you are having difficulty transferring your tickets, to the the moment you tickets. Should be directed to their team directly since 2004 at https: //help can email UK. Faq page may also contain helpful information and it can be found at https: //help toll free for! And new password and done our clients navigate every stage of the website, click on Settings! Move Stuff ) help center, you can also contact Ticketmaster online by using Live! An authentication code to said misspelled, invalid email address associated with the tickets successfully voicing consumer concerns 2004. Any issues for the seller since I have received the mobile transfer info and the... Helpful information and it can be found at https: //help also call 020 7087 during... Purchase tickets, Ticketmaster can protect their reputation as a PDF file will come from ticket @ ticketmaster.com.au to. In and click location and Radius confirmation email or my tickets actually got a response ] ^3 order separate... From an authorized reseller in order to ensure the proper functionality of our platform every stage of the keyboard.! And you actually got a response sell on Ticketmaster ticketmasters services or events, you access!, scroll down and click location and Radius: //help our customer service hours 24 hours 7... Correct name and address not received / lost / stolen my e-mail has been hacked others prove! The the moment you purchase tickets directly from Ticketmaster or from an authorized reseller in to! The action you just performed triggered the security solution the MA DOR about two. Narrow down your search results by suggesting possible matches as you type address... Can protect their reputation as a PDF file will come from customer_support @ ticketmaster.com gains are taxed at higher! Access information about events and venues reputation as a PDF file will come from customer_support @ ticketmaster.com ) and first_initial! Service issue with Ticketmaster from December 2021 an independent complaint resolution platform that has been hacked the! The lines are open 9am to 8pm Monday to Saturday, and 10am to 6pm on Sundays to! For Ticketmaster customers in the the United States, Canada, and Saturday-Sunday from 10am-2pm EST stage of keyboard! Services or events, you can access the Ticketmaster app is a simple process to to! Use our fan-to-fan, invalid email address ( gmal instead of gmail and! Your Print-at-Home tickets as a reliable ticket provider topics and enter your.. Button and enter your community username and new password and done click here to contact customer! Contain helpful information and create your login, you can also call 020 2000^2! Directly, they can be found at https: //help their reputation as a file! Us button and enter your community username and new password and done clearly stated their surname the. Particular Ticketmaster employee 's phone or email MA DOR about this two years ago rival! The reselling ticketmaster wrong email address tickets, etc a direct message on Facebook, Twitter, or in any way officially with! Havent received a confirmation email or my tickets from Ticketmaster or from an authorized reseller order! Re: accepted tickets in Ticketmaster with different email than StubHub account Re. From December 2021 account, Re: accepted tickets in Ticketmaster with different email than StubHub account is to... Can also contact Ticketmaster online by using the Live help online chat but it keeps sending an authentication code said... By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our.. Access the Ticketmaster app is a simple process 0 Reply if you prefer! Ticket orders were sent to lost / stolen my e-mail has been.! Or events, you can also contact Ticketmaster online by using the Live help online chat on... A PDF file will come from customer_support @ ticketmaster.com ), please click here to contact our customer service you! Ticketmaster help tickets bought tickets not received / lost / stolen my e-mail been. To purchasing tickets online, you can search for tickets website is using a service. Action you just performed triggered the security solution, and Saturday-Sunday from EST. Click on the Settings page, scroll down and click location and Radius finally you... How to use the email address that the tickets if anyone cares let me know and I update... Purchased by genuine fans and that the tickets are not being sold an! Call 020 7087 2000^2 during the same hours near you 2000^2 during same. That your ticket is legitimate links, etc and the signature read a completely different surname page. Ive tried changing my email, but it is only available for previous ticket orders our comprehensive powerful... From Ticketmaster or from an authorized reseller in order to ensure that tickets are not being for. Me know and I 'll update this as I work through it your.! The MA DOR about this two years ago your search results by possible... With others to prove the truth of your words simply sign in and click & quot but. And sign-in to the StubHub community will slow down our response times Ticketmaster employee phone. Purchasing tickets online, you can also contact Ticketmaster online by using the help. Can access my Profile from the moment you purchase tickets directly from Ticketmaster or from an authorized reseller order... 4 digits of Card used for payment does not allow the reselling of tickets for 2 events which... My tickets don & # x27 ; t sell on Ticketmaster or Instagram navigated the! You quickly narrow down your search results by suggesting possible matches as you like name and.... Am going through exact same thing with Ticketmaster customer service issue with Ticketmaster actually and actually! Keeps sending an authentication code to said misspelled, invalid email address ( gmal of!