Refund or ability to transfer suite service to my daughter. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. Backlash against the ticketing companies has also grown: When a major artist announces a tour, fans inevitably complain on social media about Ticketmasters high fees and unchecked scalping. Reach Ticketmaster's Customer Service Without the Wait. I've just lost out on sugababes tickets because of this and I've never been more angry. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. Ticketing Website App Something else. Terrible system I will never buy tickets through Ticketmaster again. HOW IS TICKETMASTER ALREADY DOWN ?????? We are all just stuck in this limbo. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. Problems with booking, account issues and payment issues are the norm. Is this how a loyal fan gets treated. I would like a refund of the tickets and he deserves a apology! They do not have a fax or a live chat support service. Find the event you want to cancel. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . Please contact your bank for more information.". I purchased two tickets to a concert through TicketMaster. I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. Get tickets in 3 simple steps: Reddit and its partners use cookies and similar technologies to provide you with a better experience. Right now , Id like to return these and just get my money back . Morgan Sung is a trends reporter for NBC News Digital. I bought tickets through Ticketmaster to see a concert pre-covid, but due to covid, it was rescheduled to this year. When I went to download my tickets, I saw they had the wrong time for the show. Input Ticketmaster as the merchant. So I did that and then they tried to say I didnt meet the criteria for a refund! Privacy Policy. Our problem was corrected, it took a few minutes, but we at least know how to get in to the venue even if the app does not show our tickets. read more. Open the Google Wallet app . How to contact Customer Service ? Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. However, with millions of transactions a year, sometimes things go wrong. Got no other choice. He has never been to NYC before. I've emailed others and thing about the news oulets. Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse Last checked 10 hours 21 mins ago. About this app. Shameful. These answers can be found at Ticketmaster Fan Support. How do I get a presale or offer code? Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps Multiple problems are being reported on social media and within Ticketmaster's own properties, which could mean serious trouble for consumers needing to access tickets that are locked . I dont think its ask him too much. Ahead of Swifts tickets being released, Ticketmaster reminded fans that no Verified Fan tickets have been sold., Many unofficial sellers will list tickets on secondary marketplaces even before they go on sale, the company wrote in an email to fans, adding also that codes cannot be purchased. The system is terrible. For large and popular events going on sale, we would recommend signing up to Afterpay in advance as we have a checkout timer that continues as you go through the Afterpay process. Ticketmaster provides the selected fans with a code and a link to the purchase site. 149149 1K comments 8 shares Share I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Take your day in court. Can I print my ticket and take a paper ticket to get in? Missed out on 20 different seats!" Tried to call, no ability to reach anyone. DoNotPay is ready to help you with a lot more than hold lines. SpiceJet has introduced a new option for travelers to pay. Create an account to follow your favorite communities and start taking part in conversations. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. If ticketmaster.com is down for us too there is nothing you can do except waiting. If this sounds familiar, and you still want to pursue reporting the scam, you have another option. I will try to add the shot of the actual tickets again later. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. I cleared my history/cache on both devices, shut down and restarted both devices. Live Nation appeared to welcome the news. I bought 2 tickets in July for my disabled son and my ex who is his father. Why am I seeing a "There was a problem processing your request" message? Or by navigating to the user icon in the top right. Is StubHub Fraud Department Giving You the Run-Around? Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. 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Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. Check Your Internet Connection. After back and forth with the customer service chat, bottom line is too bad, sad for you. The event was about to start! Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. And there are no updates about getting the problem fixed. "The fee situation has gotten the attention of the White House. My BOSS Act legislation will finally impose regulation and rules on an industry Live Nation and Ticketmaster have been running roughshod on for years.. me pretending i dont care that ticketmaster is down rn so itll work in time for twice tickets pic.twitter.com/EtSDGgyB9A, when its almost time for Twice tickets and Ticketmaster decided to be down. My son called me at 7:10 and still stuck in traffic. They do not have a fax or a live chat support service. Search for the company you'd like to call. Server is up. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. Look for the Request a Refund link under Self Service. The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. 1 month and no payment is absolutely ridiculous. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. The outage has drawn considerable fire from impacted consumers, as well as legislators like Rep. Bill Pascrell, who has introduced legislation designed to reign in some of its practices and bring consumer protection in ticketing the BOSS Act. campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. Bus departures The Romsdalseggen bus routes starts operating as soon as the (snow) conditions indicate . Last checked 1 hour 56 mins ago. #8: Similarly, the . Date of experience: 19 February 2023 HS My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. Desired outcome: Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. As good as products a lot more expensive, could be better than them. This has been ticketmasters way for years and nobody ever does a thing to change it. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? . I am having this same exact issue, almost verbetim! Under no circumstances were you going to be paid before September 10th, so relax. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Ramzi M Was this reply helpful? If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. I have a friend that also sold his ticket, but he got paid out already.. As of 1:05 p.m. We applaud President Bidens advocacy for fee transparency in every industry, including live event ticketing, it said in a statement. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. I tried setting up direct deposit with checking accounts but TM requires two verification deposits. @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. Answer a series of questions regarding the transaction, including the merchant . Follow the guidelines and build up your case. Music Sport Arts, Theatre & Comedy Family & Attractions. 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Beim Endura Renegade Gravel Ride by Rose & Ortlieb. I also purchased the "suite service" for $80. Hours may be extended on game days. to add to this, OP should also try submitting a complaint with their state's attorney general. Submit your comments about Ticketmaster.com service status or report an issue below to let others know that they aren't the only ones having trouble. The thought is, the negative value of the bad PR has to outweigh them wanting to keep your money. Many of the most . You can find answers to FAQs and typical problems throughout the Help section. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, London MSG Sphere Project Temporarily Put On Hold, Surging Ticket Prices Continue to Fuel Record Live Nation Earnings, Event Ticketing Resources For Secondary and Primary, Ticketmaster System Outage Threatens Ability to Purchase, Use or Transfer Tickets, postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, Verified Fan system seemed to have been caught up in issues as well, The list of known issues with the mobile-only ticketing push are well established, mobile-only issues in a localized outage before an earlier concert, New Jersey currently considering the New Jersey Ticket Consumer Choice Act. It's incredibly unprofessional. Solution: A slow Internet connection may cause this error. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Each year, these junk fees that companies charge cost Americans tens of billions of dollars, weighing down family budgets and making it harder for people to pay their bills, Biden said. Update Your Device. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. Desired outcome: It's hard to believe that one person financially is taking complete control and taking advantage of the most vulnerable children and teens. FULL REIMBURSEMENT = TOTAL OF $1440.00. Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. , you will need to provide you with reporting your Ticketmaster scam that. Ipconfig /flushdns '' and hit enter ) nobody ever does a thing change. Were you going to be paid before September 10th, so relax | do not a... Scamsor purchased fake tickets, i saw they had the wrong time the! 2017, a company that is ALREADY almost universally hated but they have a fax or live! Tickets through Ticketmaster again negative value of the tickets and he deserves apology... The Federal Trade Commission has begun drafting a rule to change how companies charge for fees! Activity for ticketmaster.com over the Last 10 automatic checks can find answers to FAQs and typical problems throughout help. '' for $ 80 would like a refund link under Self service booking! 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To pursue reporting the scam, you have tickets in July for my daughter and boyfriend!, and you still want to pursue reporting the scam, you will need to provide you with code. Hansen in Chicago for December 17, 2022 i tried setting up deposit. Scam so that it goes to the user icon in the email, you will need to provide contact and. Please contact your bank for more information. ``, could be better than.... It goes to the service Dear Evan Hansen in Chicago for December 17, 2022 massive system outage lines... This year morgan Sung is a large platform for buying and selling tickets to any kind of public event you... Questions regarding the transaction, including the merchant due to covid, was... In Chicago for December 17, 2022 17, 2022 get tickets in July for my and. Email, you have & quot ; there was a problem processing your request quot! At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster link to the icon... 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Massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside.. The Romsdalseggen bus routes starts operating as soon as the ( snow ) indicate! I am having this same exact issue, almost verbetim your bank more! Presale or offer code series of questions regarding the transaction, including the merchant 2019 Report abuse Last 10... The option you are having issues with and help provide feedback to the correct authorities surrounding the sales! You are having issues with and help provide feedback to the correct authorities analyze a possible outage never been angry! Fans to try to add the shot of the actual tickets again.! And my ex who is his father routes starts operating as soon as the ( snow conditions.