Popular topics. But does anyone know if it can be used with a Ubiquiti USG? Citrix still works. I don't need WiFi, routing or VoIP. I cannot seem to connect airport base station and manage the network when attach to the Optus router. People should test the 4G backup before they have to rely on it during an outage. It wouldn't be both switches or all the cables at the same time. Could anyone please confirm if the modem could be used with another ISP without issue if I do sell it? My home network hasn't exhibited this problem when using a different modem/provider previously, so I suspect the Optus service is part of the cause even though this problem didn't occur while running on 4G Backup for a month A modem restart or power cycle doesn't seem to fix it but I haven't really had enough time to diagnose it fully.. what is the manufacture of this modem ? ProductReview.com.au has affiliate partnerships. Thanks to the innovative solutions designed and built by our people,
So I assume I have to upgrade to this modem. That's good news. is not being acknowledged at my end so the connection is timing out "tcp-rst-from client" (At least thats how work explained it). Done it on the 12/06, with my paper clip ; ). I found some antennae from an unused modem with the same SMA connectors, so I tried those for fun, but got the same speed test results. Oddly enough, it's still working from that time period. It wouldn't be both switches or all the cables at the same time and all connected devices seem to be affected when the issue occurs. Tom's Guide is part of Future plc, an international media group and leading digital publisher. They are on different default subnets, so it was a seamless process! I could use the Optus modem as Wan 2 failover on my Unifi USG. Is it that only because the 4G hasn't 'kicked in' or does that confirm that something is wrong with my SIM card or setup? I first disconnected the WAN connection from the Optus Wifi but left the WAN connection in the NBN modem. I cannot even do DHCP IP address reservation which means port forwarding is out of question when devices will keep changing IPs unless I fix IPs on the devices. . also, are those ethernet ports, gigabit ports? The right to repair: which brands are making it easier for you to fix their products? It also keeps dropping out all internet at times and trying to deal with Optus is a nightmare. If I switch to Optus $99 100Mbps plan, it comes with the "ultrafast modem" with 4G backup. how can i update the FW on this?From all reports you have to be connected to the Optus network to get the updates. What I am really after is a VDSL Modem only I guess. This standalone operation using a voice/data SIM would be useful for mobile installs, like caravans, remote site work etc. @purple-ant so my understanding is , u called them up to register ur optus sim card? True that. Seite 2 Ihnen eine Hilfestellung zum Anschluss der notwendigen Hardware geben, um schnell und bequem Ihre gebuchten Dienste zu nutzen. Now having read some information online about this Sagemcomm modem it appears to me that the internet connection is running off the 4G backup and NOT the wan connection hence the low speed tests. Modems : Sagemcom F @ st 3864 OP Sagemcom F @ st 5366 TNSagemcom F @ st 5366 TN Includes :4 x Telephone Cable2 x Ethernet Cable3 x Power Adaptors1 x. . And the white 5366-LTE (the one with the 4G backup) should also have that option. Still not resolved, have given up. So far so good. If I do a double NAT arrangement to retain the 4G backup function, and the second router in the chain uses OpenDNS (or something else) as its upstream DNS, will the Optus router hijack those requests and redirect them to Optus DNS servers? Does anyone know how to modify the DNS servers on this modem? I inserted the SIM but the 4G backup does not work. The work IT logs show that my laptop is attempting to initiate a connection, but that the reply from the server (handshake?) Yrom your description it seems the SIM is not inserted properly, possibly even the wrong way way round. It will be automatic if Optus hasn't stuffed up the SIM activation. Further details in the disclaimer. Unfortunately the Optus modem is not configured to be able to do that (nor is Telstra for that matter), until somebody works out a way to get root access so that the modem config can be changed. Are they now giving the 4G one to all Optus customers or still specific? Cant get the back up to work the sim card wont communicate with the Optus mobile tower .The Power button flashes on and off intermittently before eventually staying on . Rang up optus to cancel today, I got them to put me through to technical support so I could ask them how to configure VOIP.They were typically clueless and told me to contact the manufacturer, so I did and got the following response: You can not use this router with another internet access provider , this router is locked for Optus without possibility to unlocked it , Sagemcom never send firmware. Work have not made any changes to their vpn settings for some time as noted above, it was my first thought as well. . This evening I had a brief look at a friends Optus 50/20 FTTN service with this Sagemcom F@st router. is the SIM locked to the original owners account. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. F@ST 5366 LTE-A. Can anyone recommend one? So what plan are you actually on, and which Optus modem do you have? . . It's French after all. Then find network settings. Thanks! What's people's experience with using their own routers for home wifi? Heres a checklist of what to do to speed your wireless connection up before you call your internet provider. 350 for the modem is a fair hit (Telstra's only cost $190) . Thanks all, was still on 4g this morning and a reset of the modem and nbn box didnt help. 2.4g doesn't work which in turn stops Xbox and other household devices connecting. It gives information about different products which are mostly of the category consumer electronics or communication systems. Takes the pressure off & gives them the time to figure out what's going on & provide a new update in due course. I have tried port forwarding on Fiber connection too but its not working all the ports are still coming up as closed. There are three from Sagemcom - the F@ST 3864V3 OP, F@ST 3864V3 AC, and F@ST 3864 - and the Netgear EVG2000. My up and down speeds are basically what I am paying for. OK. Can the current modem supplied do bridged mode? If you are an Optus customer/user, then you should not have to ask such a question. I thought my NBN connection was misconfigured so I called support, they got me to plug my computer straight into the NTD and lo an behold I got 37Mbs. Even if you replaced it with an Optus SIM, it still might not work as the modem may be preconfigured to only use a special APN for these modems. Nice one Optus, letting loose a model that refuses to accept basic Port Forwarding. P.S. I am using the modem DJA0231 for 4g only as my main connection but getting dropouts once in a while. It was as though it was doing some sort of sequential firmware upgrade or something.. Don't know about it doing sequential upgrades but it will almost certainly do one as Optus don't update to the latest firmware before they ship. But they signed us on with a $60 dollar discount (for the first 6 months) as part of their EOFYS deal, and sent over the FAST5366LTE-A modem, for apparently no extra charge a fact that I was repeatedly reassured about. DNS is still my main suspect because the devices all show connection but no internet. My SIP based services on 4G back up still register using the CGNAT address of my Boost SIM and outgoing calls still should the CLID assigned to the SIP services. But you shall still receive their Bill, regardless ; ). I guess that idea is down the drain, unless there is a way to unlock it. eir fibre box User Manual Page 5 Sagemcom Broadband SAS document. Telstra and several other providers are already doing this. I also see on the Optus Gateway page, the 192.168.xxx, that at the top where it says Connection Type and under that "SIM card status, it says "Not detected" for SIM card status. Are you able to share your setup settings ?should I set my TP_LINK router as 192.168.1.1 ?, what IP address should I set this FAST5393 to (192.168.1.2 ?? Seems to be interfering with my ability to connect to my work vpn. Were there indicators on the port at each end and flickering traffic showing activity? I've been with them for many years, and apart from their tele customer service team, which can be difficult to navigate through have been very happy with them for all of that time. Update --Managed to get hold of a 5366 LTE modem and tested with Amaysim SIM card (uses Optus network). You are permanently stuck with using an Optus SIM card and nothing else. Because VoLTE wouldn't work if someone had a smart modem in an area without 4G coverage. I was genuinely surprised that it worked because I thought Optus would have locked down the IP address range that their voice service would be allow to connect to Optus ones only. Has anyone tried port forwarding on this Gen 2 modem ? Of course there are no settings I can change to fix this that I can see. The Optus Ultra WiFi modem (a.k.a. This is used to activate my hot water, alarm and Garage door systems. It was not available in 4G fall-back mode. So, that could be a small win? It should be automatic. You only have to pay out the remaining months if you leave before 3 years. Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. No. Thank you, Optus, for doing this.. For a company that recently bragged about now being customer focused, they still don't have a clue. I thought this was odd that the port had not lit up meaning it was not detecting any network device on the other end. For maximum internet speed and reliability, use the ethernet cable. is rather tricky to navigate compared to the Netgear modem, and unlike Netgear's modem, it did not come with a built-in instruction manual, nor did it come with a physical instruction manual in the box (it only came with a basic setup guide), which made it quite difficult to navigate the U.I. am talking about the Telstra phone service provided over NBN not a third party VoIP provider. You can only unlock the 4G part by reading the reg number off the SIM Card. What you see on that page is what you get. I did encounter a major issue when setting up the modem for the first time, which, after a number of calls to Optus' technical support team, was discovered to be due to a faulty Ethernet cable that was supplied with the modem, which I was thankfully able to work around using a second Ethernet cable that was also supplied. Utilised other old modems that we had to keep the offices running. 3. I tried a port tester and it failed. Specs. Then makes it more annoying to set up port forward and port triggering? I just got a Sagemcom Fast 5866T with my 5G home internet plan. Have given them the same workaround that i'm currently using. Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? 1. DNS is my real concern, but the individual devices are set to use Clouflare in most cases. Optus would have increased my monthly costs by $4 anyway, so this solution is costing me $11/month more than the Optus system would have. There's definitely something not right with the latest firmware update! Having same issue whether using NBN or 4g backup. $75 plan, $30 Speed Pack 4, $5 Unlimited Local and National calls. Staying at home doesnt have to be a drag, even if youre isolating. If you request this new modem with 4G backup will Optus swap my old modem for it or will make me pay? Optus claims that there is ongoing 4G maintenance in the area so it won't be working till another 2 weeks, and my appointment for optus installation is still another week away. If you unplug your Optus modem from the NTD, do you still get internet from both the NTD and 4G backup? I tried using the Optus prepaid Huawei USB modem but couldn't get it to work. How else can Optus make profit by giving away their modems for FREE ; ). Considering this modem has been around for nearly 2 years how likely is Optus to replace it with a wifi-6 device? Just a lot of anti one RSP and pro another. I had to move house for several months to a house with TPG as their ISP, and got my Optus landline Working through that. Attach the other end to any of the four yellow LAN ports on your modem. Pretty good experience so far, and have managed to find most things but:1. Received this modem a few days ago. 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