Top room amenities include air conditioning, a flat screen TV, and a desk. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) Full Time position. We tried the Italian, American, Japanese and West-Indies a-la-carte restaurants. Best Private Van Service. We even enjoyed the shows. We are happy to learn your birthday trip was a delight. Booze inventory was hit and miss. Shanna from the lobby bar was also sweet and Donjay also. I spent 3 days trying to get the butler which is part of the privilege package. Regards, Sabrina De Pasquale. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able to make your stay even more memorable. Then I see it on the menu at the lobby bar. Yes, dry cleaning and laundry service are offered to guests. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. Management. But it sounded fun from a far.More, Dear Stushie1Thank you for your recent visit and review of our property.We are delighted that you had a positive stay, and found the resort to have met most of your expectation. Dear Jimmy, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. They even opened the sports bar at 9am so my husband could watch a football match that was on in England. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis In your search options you have set up a booking with children. A few days before I left there were no facial tissues in any of the rooms. Food was above average. Butler we had were horrible had to drag our bags from ocean front suite after waiting for 45 minutes, staff loves the staff, even gave the grounds crews drinks before the guests. It was an amazing experience, one we will never forget! Bro. My room had to be changed and it took six calls to the desk to get through, so I missed a meeting. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Dear Te Keishia H, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. We are glad you found our resort to be great and welcoming. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. There was a line behind me. The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! You cant book it for another day. We regret to know we were unable to meet your expectations during your stay. Everyone was so nice and accommodating. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a good one despite the beach not being in its best condition. The shower was a good size and we had no. First off, the property. The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. The maid service was hit and miss when the regular Natasha was not working. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. They run out of things! I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. I asked for a Bahama Mama at the pool bar and she didnt know what that was. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. And we went paddle boarding and snorkeled the coral reef with Matt! Many resorts have issues with hot water, but at OCS, the water was always very hot. Room types may vary. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one. Does Ocean Coral Spring Resort have airport transportation? We are already planning our next trip. It was easy to find verse the previous reviews stating otherwise . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Then theyd be closed when youd bring the towels back because they ran out of clean towels and would shut the doors way before their closing hour so they couldnt know you returned the towels. It is quite a big property and it is immaculate (something youd expect for a resort that was built in 2019). Food served fast doesn't have to be a typical fast food experience. There is definitely a noticeable staff shortage. {{lc.user.data.NombreCompleto}}, Welcome,
However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. Ocean Coral Spring - Jamaica - Ocean Coral Spring All Inclusive Resort Ocean Coral Spring - Jamaica All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online Ocean Coral Spring Jamaica Coral Spring Jamaica All Inclusive - Trelawny, Jamaica 1 (888) 774 0040or (305) 774 0040 Book now! My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. Payments made by partners impact the order of prices displayed. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. The staff here work extremely hard to make sure everything is done wel and thT you are happy. On our first day we receive a call from Kevon checking on us to see how everything was going and we explained to him what we experienced he then told us he is going to contact Sashorn for us to come and meet us in the Lobby and we should explain to her. Or the privilege ones that abuse the reservation systems. Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. Nearby attractions include Blue Waters Beach Club (1.4 miles), Red Stripe Beach (3.4 miles), and 876 Beach Club (2.1 miles). Best Regards, Maydene Malcolm. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. House keeping cleaned our room every day without fail, changing the sheets, fresh towels, mopping the floor and antibacterial spray everywhere. Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Full Time position. It was easy to find verse the previous reviews stating otherwise . The chairs in the restaurants are all dirty, fabric needs changing. However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. There was events taking place everyday on the hour! This evening is just an expression of our thanks. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. Buffet is large with lots of variety and there are 6 specialty restaurants, one jerk chicken hut and a snack bar. -Montego Bay - Coral Spring - TrelawnyJamaica, Hotels in Spain, Europe and the Caribbean, Hotels in The Caribbean. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 11, 2021. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Staff: The local travel agents, they represent a very important market for us. Review tags are currently only available for English language reviews. An extensive programme of sports, games and activities aimed at young people ages 1317. So we used that to our advantage and went on from there.. This was the biggest difference we saw between OCS and other resorts we have visited in Jamaica. There are ample bars and restaurants. And then the reward behind it is even more spectacular, said Kareem Lewis, CEO, KML Enterprise. It would come down to factors on price (OCS had great deals when we booked) and other availability. Our team checks each review posted on the site disputed by our community as not meeting our. Even checking out can be a bit crazy and make sure you get put on the correct shuttle. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. People have asked if Id go back to Ocean Coral Springs, and honestly I would. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. Listing for: Massage Envy Franchising, LLC. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. Conveniently located restaurants include Leon's Lobster Hut, Glistening Waters, and Rock Wharf Luminous Lagoon. The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. We greatly appreciate your feedback and have shared it with our team. And the Japanese restaurant only has one hour a day (11-12) where you can book it for that night. Copyright 2023 The Gleaner Company (Media) Limited. This is both good and bad. It was easy to find verse the previous reviews stating otherwise . The lazy river is more than just lazy, there is very little flow. Fresh pasta, fresh steaks how u want them, eggs which ever way you request. He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. The food at the restaurants was average. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. The beach would-be the only down fall at that point. Ryan gave sites to see around town recommended local food places. The furniture in my junior suite was very worn. DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Hand sanitizer is everywhere and you are encouraged to use it. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 4, 2021. Would the resort be my first choice? Ryan the butler and NATASHA from front desk was awesome!!! Not great, but good. A lot of activities for families even with small children 1+. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. The main pool is chilly but again, you get used to it. Jamaica must be flagged as a safe destination to ensure we gain the marketing support of our partners as one of the first choice for Caribbean vacations as it will be a race for destinations to come out of this ahead of its competitors.. We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. Another small issue that just irked me was the key system. Mosquitos can be an annoyance on the patio once the sun went down. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Theyre one of the few hotels that have awarded us as travel agents. Reservations (parks and facilities) Library and Recreation Services. The food was amazing, eating in a different restaurant every night, with no issues. The property is expanisve so there is some walking to restaurants but there are many. I had the best time! The only benefit was better alcohol if you can find it at the bar. {{lc.user.agencies.CompanyName}}. The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. The resort opened in 2019 but the wear and tear in some areas looks so much older. Posted: February 28, 2023. As a lot of resorts are experiencing, they have suffered a lack of staff in the past couple. The air conditioning was either too chilly or not working. It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. Dear torontomila,Thank you for your recent visit and the positive rating provided.We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned.Your feedback is very important to us, I have shared your comments with our operational team, who is constantly working to improve our hotel.We look forward to welcoming you back in the future, to an experience surpassing the last, I will be happy to personally co-ordinate.Best Regards,Maydene Malcolm. Claim your listing for free to respond to reviews, update your profile and much more. Please see our partners for more details. All Rights Reserved. My girls and I had so much fun. While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Tripadvisor performs checks on reviews. We recommend calling ahead to confirm details. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Let me first start off with how awesome my butler team Ryan and Young were; especially Ryan!! We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. We are certainly disappointed that we fell . Number of persons Number Keneve at the front desk was amazing and our bell man Shaun was wonderful. Ocean Coral Spring is a new newly built five-star resort. What are some of the property amenities at Ocean Coral Spring Resort? Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. Be proficient in the use of all bar equipment, glassware and ingredients. Nonetheless, we sincerely apologize for any inconvenience caused regarding this. 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