You'll need to click on the item and choose the cancel option. Myprotein Creatine Monohydrate Powder. This is not common and we want to resolve this as quickly as possible for you. Once your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates. As soon as we've looked into what's happened we'll send you an email with the outcome. Post Your Return. If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value. This still allows the products to be suitable for non-alcoholic diets. Backorders will not be matched and we do not match prices on items that are out of stock, The product must be a new product, not a clearance item and not reduced due to being damaged or out of date, Other coupons and promotional codes may not be used with price matches, The price beat must be completed BEFORE you order the product from us. Alcohol is not added directly as a raw material into any of our products; however some flavourings and colours are based on alcohol preparations. please ensure that any security seals or tags are still intact. Please ensure your items are securely wrapped and your parcel contains all the information requested. Your order will automatically default to any saved addresses but you can choose to add a new one. Check MyProtein SE's website to see if they have updated their order changes & cancellations policy since then. We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. We are not responsible if any Gift Voucher is lost, stolen, destroyed or used without your permission. payment, you must cancel your order in advance. For more information, please visit our Privacy Policy page. This can take 3-5 working days from the date we receive the return. Please ensure that a returns authorisation number is obtained before attempting to return any items to us. 4. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Skip or cancel any time We'll send you a reminder before each delivery. If you want to try and cancel so that a new order can be placed, then you'll need to log-in to your account. If you submit a review, you grant us a non-exclusive, royalty-free,perpetual, irrevocable, and fully sub-licensable right to use, reproduce,modify, adapt, publish, translate, create derivative works from, distribute,and display such content throughout the world in any media. All our delivery options can be found on our Delivery Information page. The credit that stands to your Referral Scheme account is not transferable in any way. Vegetarian. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. Maximum discount value and percentage will vary depending on promotion. We'll send you an email within an hour to let you know if the cancellation worked. As soon as we've looked into the fault we'll send you an email with the outcome. Our Delivery Information page can give you more information and timescales. Use the + button to stock-up on your favourite items, or the button if you've selected too many. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Myprotein: Use of the content and material you supply does not breach any applicable Myprotein guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). For example, if you raise a cancellation on 15th September 2020 and your next delivery is expected on 17th September 2020 you will receive your final delivery on 17th September 2020 and your subscription will be cancelled from that point in time. Click the Myprotein (subscription) you want to review. These clearance countries are subject to change without notice being provided to you. Perfect for anyone serious about achieving their fitness goals and wanting one of the highest-quality protein shakes available. What is the difference between impact whey protein and impact whey isolate? personal data have come to an end; where you object to our processing of your When If you need any support please contact us. We take pride in our products so were sorry to hear youve received your order damaged. All trade business is supplied on an ex-works basis. If you do have a concern regarding the quality of any of our products then please raise this with our Customer Service team. Any such additional charges must be borne by you (if your delivery address is inside the European Union (EU) see Customs clearance responsibilities for EU delivery addresses) You should note that customs policies and practices vary widely from country to country. (4) you are aged 18 or over and have the right to agree to these Terms. Gift Vouchers are issued via email using an electronic voucher code which can then be redeemed in the Checkout to buy any product on www.myprotein.com. The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. Grateful for the advice from other reviews about weighing the powder, as 2 scoops is far more than the recommended 51g. Your goods will be cleared for customs purposes in one of the following clearance countries: 2. If your credit or debit Ordered 2.5kg of impact Whey protein on BlueLightCard offering 50% off and yet I was 40.00 for it. What do I do if I have ordered the wrong item? Use is at our discretion and we are not obliged to use your Content in any particular way or at all. Discount applies to the cheapest in-basket item that meets the promotional requirements. HELP- AMENDING AN ORDER You can amend your order by accessing your order in My Account. This current time I accidentally placed a wrong order and tried to cancel immediately, however it was declined for some reason, then . Are my personal details safe if I create an account? The Customer Relations Team opening hours are Monday - Friday 9am to 6pm. Please read them carefully as they affect your rights and liabilities under law. In these Terms Content refers to the photo and/or video, including any sound and accompanying text, posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile. If you don't receive your refund and it's been 10 working days since you received our email, then you'll need to contact our Customer Service team through your account. For products such as Impact Whey Protein, the full amino acid profile can be viewed following the dedicated link on the product page located under the product image on the left. Use the enter key to expand submenu items. For the avoidance of doubt, any credit generated from the Referral Scheme may only be spent on the Website and neither you nor the Referee is entitled to receive any payment of any kind in respect of the credit. The Promoter reserves the right to change these terms and conditions at any time (and any such change shall be notified to you by text). disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. Don't worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card. 25. controller are the newly incorporated legal entity: This is due to We are Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. Competitions are only open to residents of the UK (excluding Northern Ireland). How to Cancel Myprotein Subscription on Android Device: Open your Google Play Store app. As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. If you're having problems accessing the checkout or any part of our website, then please get in contact with our Customer Service team straight away so we can fix this for you! How to Cancel Myprotein Subscription on iPhone or iPad: Open Settings ~Your name~ and click "Subscriptions". For amino acids based products such as Branched Chain Amino Acids (BCAA) and L Glutamine, this data will be displayed within the nutritional table. We have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected. Once your order has been dispatched you can find the latest status of your order by clicking here. All entrants are to be aged 18 or over unless any other age restriction is specified or implied. Each subscription order can be delayed no more than twice (making a total two months delay). Click on the cart icon at the top of the page and you'll be able to see the item(s) you have in there so far. 52 results. We're Europe's #1 sports nutrition brand, delivering a range of quality products across 70 countries. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. Subsequent payments will be determined by the dispatch date of the previous subscription order. What should I do? Whether it's adding size, toning-up or losing weight. All other terms and conditions apply. Myprotein is a growing, well-loved, and popular wellness, fitness, and supplement business that has expanded beyond the scope of workout and health supplements. Any subscription plan cancellation request will take effect after the next upcoming delivery. You can choose to cancel individual items or the whole order. You can select your preferred payment method at checkout. Our production facility is independently certified against the British Retail Consortium Global Standard for Food Safety and achieved a Double A grade earlier this year, the highest attainable grade; guaranteeing we work to excellent manufacturing practices. Account. Shipping to other countries may still incur a charge. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! Phone: 0845 094 9889. What type of fish are our omega soft gels sourced from? Over charged on item inspite of BlueLightCard advertising of 50% off. Jan 24, 2023. Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. j. It is your responsibility to check for such changes. Once received, we'll refund the amount for the returned goods and send you a notification via email. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. To receive a refund or a replacement, you must inform us that you have not received your item within 21 days from the day on which you received an email from us confirming that the item had been dispatched. 10% 15%. When you receive your item, you must check it as soon as possible following receipt and always before use. Use the enter key to expand submenu items. By accepting these terms, you consent to us appointing a designated carrier to act on your behalf as described above, and that the designated carrier is acting solely for you as your customs direct representative. You will receive your credit in the default currency of the Website. Not found the information you need? Spend & Save! The names of the winners may be published on our Website and/or on our Facebook, Twitter or any other social media platform. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Social Media Content Use Terms and Conditions. Data privacy and security practices may vary based on your use, region . attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. I am the recipient of a Gift Voucher, how do I redeem it? had to date, we identified that the current Group legal entity structure does We will notify you via email when we have processed your return. We apologise if you have received the wrong item by mistake. The email we sent you regarding the dispatch of your order will also let you know when we expect the order to arrive. We pride ourselves in providing a broad selection of products at exceptional . You must bear the risk associated with the use of the Internet. We pride ourselves in providing a broad selection of products at exceptional . Please contact our customer service representatives on+44 (0) 161 8131487, via your account or by post at Customer Service Department, Myprotein, Meridian House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA. internal re-organisation. Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address. Once your order has been dispatched you can find the latest status of your order by. We will comply with any requests to Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same. h. You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights. You know when we expect the order to arrive with the outcome can your! 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