c. Nonverbal communication is mostly misleading. Some companies are so concerned about the amount of e-mail their employees receive that they are instituting "no e-mail Fridays." c. It is very difficult to teach individuals to write clearly. Be aware of nonverbal communication and recognize that some nonverbal cues are universal 4. c. ideas are complicated. d. jargon. d. videoconferencing. He, however, wants to continue speaking and is avoiding looking at her. b. Happiness is conveyed through facial expressions of an upturned mouth and widened eyes. Jessica and Sabah sit in the park together enjoying ice cream cones. b. nonverbal information. 6. Jim passes a gas station, and the smell of some spilled gasoline reminds him of a car accident he was ten years old. Martha agrees and heads upstairs to get ready. Bill did not fully address which barrier to communication in preparing his speech? b. Behaviors done to inflict physical harm are forms of _____ touch. Nonverbal communication has a minimal influence on the total emotional impact of a message. Which of the following is not a vocal behavior? a. message c. written channels. Which of the following statements about workplace gossip is not correct? d. Only 7% of our message is conveyed through nonverbal communication while 55% is conveyed through the actual words of the message. . Women use metaphors from the home; men from work. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. The Correct Option is - It is used to supplement verbal communication as well as to convey meaning on its own. c. Don't multitask during listening. The ability to interpret nonverbal signals is particularly important when attempting to detect. 18. FORM of Gestures: b. formal written documents d. semantics. c. face-to-face conversation Which one? This scenario depicts which barrier to communication? Answer and Explanation: The correct answer is option B) when verbal and nonverbal messages are contradictory, receivers often give more weight to the nonverbal signals than to the words. Answer and Explanation: The correct answer is option B) when verbal and nonverbal messages are contradictory, receivers often give more weight to the nonverbal signals than to the words. Access to over 100 million course-specific study resources, 24/7 help from Expert Tutors on 140+ subjects, Full access to over 1 million Textbook Solutions. c. Managers can use grapevine to send and receive messages. Nonverbal communication includes voice intonation. Both statements are incorrect. c. assigning weekly work to an employee. Which statement by a person is true of nonverbal communication or behavior? I h8 him." a. 1. Kinesics. 16. According to Edward Hall's work, what distance will you maintain from members of the client firm as you network with them? True or false: Proxemics refers to how we perceive and use time to define identities and interactions. Respect the client's personal values and beliefs. Managers listen up to 70% of their day. d. Although good communication helps retain effective performers, it does not increase a firm's market share. a. giving praise 21. b. Which of the following are among the advantages enjoyed by physically attractive people? Which of the following describes the distance of about 12 to 25 ft? a. feedback b. social How do experts view strict "no touch" policies in schools? b. high stakes conversations require more planning, reflection and skill than many other types of verbal communication. She is making recommendations to a student in a career planning session related to improving the quality of the student's conversation. a. b. Which of the following is not an example of external communications? d. transmitting information, *All of these are characteristics of effective communication EXCEPT If you realize the label is sticking out of your girlfriend's shirt and you reach back to tuck it in, the gesture you're using is a(n) _______. Which of the following statements about communication is correct? c. subordinates a. b. superiors a. filtering. c. nonverbal communication. She is preparing a list of ways to improve one's active listening. . Which of the following communication channels would be the most information-rich? 46. a. asking for a raise. External communication about a client's product or service created for a specific receiver is *Gaining credibility Which of the following should you do to express yourself clearly in text-based communication? c. is written by the sender and can be read any time by the receiver. d. b. selective perception. d. telephone conversation, Medium/Knowledge 11. c. Most nonverbal messages convey information in lieu of verbal communication. Speakers who make eye contact with members of their audience will lose credibility. has all of these characteristics. d. is written for many but often read by only a few. b. communication W Cancel this test 0 Powered by iGiveTest v2.1.0 A "II/KA, sum dolor sit amet, consectetur adipiscing elit. a. using jargon. b. Handheld devices. *Smell d. Exxon Oil is widely recognized as having been successful communicators during the Valdez incident. d. Written communication is used more often than oral communication. d. engineer, 13. CHAPTER 28: Infection Prevention and Control. *Use punctuation. Chapter 5- Nonverbal Communication. Speak more than the receiver. a. noise Communication through body movement and signs without the use of written and spoken words is termed non-verbal communication. You are part of a marketing team that has just secured a contract for a national ad campaign. If you realize the label is sticking out of your shirt and you reach back to tuck it in, the gesture you're using is a(n) ______. It refers to body language as well as our understanding of time, space, territory and appearance.C. 34. Do not sign off your e-mails with a closing like "Thank you"; it just wastes space. Which is the correct statement about nonverbal communication? Jenny calls out to her friend across the street. He pauses often to let his words sink in.OB. Nancy is the human resource manager at Alba Company. Upward communication refers Written communication should be used when b. coworkers. 3. d. no feedback is needed. *Maintain eye contact However, effective communication is less about talking and more about listening. a. Which of the following are examples of power and control touch? b. cleaner Nonverbal communication is a type of interpersonal dialogue. Students however, are welcome to print out their own copy of the syllabus.". a. Which of the following is an aspect of crucial conversations? *People are more cooperative with them b. a direct smile c. medium Which of the following statements about e-mail is true? Written communication is an inherently flawed medium for conveying specific facts. a. 0 It is easy for a nurse to judge the meaning of a patient's facial expression Someone else told the teacher you were cheating. You can help them feel this way by making eye contact while they're . Women focus more on competition in their communication; men on cooperation. b. coworkers. Attraction and affiliation, power and dominance, and arousal and relaxation are all nonverbal behaviors that are important in, One of the functions of nonverbal communication is forming. Nonverbal communication is a process of . a. be relevant and complete b. medium Martha's mom asks her to go to the grocery store for her. c. emotional disconnects. 49. d. facts need to be conveyed. c. refraining from asking senders any questions about their messages. A memo is an example of b. verbal channels. d. I may have implied it. Women focus more on competition in their communication; men on cooperation. Which of the following terms is an example of biased language? a. message A communication receiver who is preparing his comment or answer and not really listening to the sender is b. a receiver who is emotionally upset still clearly receives communication from the sender. Select one: a. Which of the following describes the absence of sound, which we frequently use to convey meaning in conversations? A) The increasing use of electronic communication has lessened the importance of nonverbal communication in today's organizations. a. b. semantics. d. blog, Nancy is the human resource manager at Alba Company. a. find areas of agreement with the speaker. Do not place anything in an e-mail you would not want the world to see. a. immediate feedback is needed. Match the following descriptors with their correct spacial zones. Someone else told the teacher you were cheating. Which of the following describes how clearly you speak? Simply send your contact information. c. there are very few words that inflame or insult people. b. Q)Which of the following statements about non verbal communication are correct. d. other departments. This is evidence of the fact that. d. web page, 53. Which of the following statements regarding cross cultural communication is INCORRECT? c. feedback b. a web page Ariel likely made the mistake because of the _________ in her communication situation. Marcus wants a record of his communication and is not physically near the person to whom he is communicating. Which of the following communication channels would be the most information-rich? Chapter 05: Communicating Nonverbally. 35. Which of the following describes gestures that control the flow of conversations? a. Communication is the process by which information is exchanged between individuals, through a common system of symbols, signs or behavior. Research on communication indicates all of the following EXCEPT, 3. b. *Avoid addressing sensitive issues. 40. b. verbal channels. 3. a. is an art, not a skill, and cannot be learned. A candidate running for office who pays special attention to where his hands are placed on the podium and who smiles to the crowd. Which of the following is an example of an environmental factor as a form of nonverbal communication? c. intimate Which of the following statements about filtering information is INCORRECT? Do not sign off your e-mails with a closing like "Thank you"; it just wastes space. As he prepared the a presentation for the weekly executive meeting, Jason decided to focus his remarks on the northern and western sectors, which had record sales levels, and refrain from mentioning the southern numbers. Which of the following would freeze a conversation? People in business do not need to dedicate a lot of time and energy trying to improve their ability to understand nonverbal communication. 33. d. suggestion box, External communication about a client's product or service created for a specific receiver is c. When individuals are lying, they blink more frequently, shift their feet, and shrug more often. b. The client firm is holding a luncheon to celebrate the contract signing and you are attending. c. E-mail is the most popular medium of communication today. APA format. a. past experience a. selective perception a. telephone conversation b. individuals simultaneously adapt their communication behavior to the communication behavior of others. c. a press release. Speak more than the receiver. c. feedback A key to improving your nonverbal message skills is to be more. Which of the following statements about communication is correct? A. 12. a. Verbal communication is constructed over a longer period of time than written. What is the role of emoticons in nonverbal communications? *Occurs between 0 & 1.5 feet: Intimate distance 32. Press releases are sometimes constructed without acknowledging the sender's identity. a. men focus on intuition to make decisions, women on data. Both types of messages can be intentional or unintentional. b. a web page c. emotions or feelings need to be conveyed. c. Humans listen faster than they speak. a. filtering. This is an example of how: Nonverbal communication regulates interaction. *raising eyebrow to signal seriousness. b. ideas are simple. The barrier facing Martin in this scenario is Accurately deciphering a nonverbal behavior means. a. 11. a. Start by stopping. d. semantics. Breaking eye contact with the other person. c. People are unhappy with the occurrence of the unexpected, but are even more unhappy when they find out someone tried to hide it. 42. What is, usually, the most informative nonverbal channel for forming sociocultural impressions of a person? All of the following are rules for active listening EXCEPT d. is written for many but often read by only a few. If your posture mirrors that of the person to whom you are speaking, it shows you are not listening and generally, not paying attention to that speaker. a. Correct 4 Tone of voice and facial expression are components of nonverbal communication. Course Hero is not sponsored or endorsed by any college or university. a. Nursing week4 Communication Study Guide communication and collaboration study guide fundamentals of nursing identify therapeutic verbal communication techniques. Jason should have considered his audience when he _________ the message. a. an email to new employees In the sentence, "I did not tell the teacher you were cheating," if the word "I" was emphasized by the tone of your voice, what are you implying? If you're startled when your friends yell "Surprise!" a. there is time urgency. The individual originating a message is called the. a. personal He claps his hands to thank the audience.OOD. c. Communications experts suggest using "but" not "and" in crucial conversations. Written communication is better at conveying feelings than verbal communication. An example of a crucial conversation is b. c. Women focus on intuition in communicating; men on data. -nonverbal communication is present in most communication contexts. Meanings of non verbal behaviors are most often influenced by the communication context & by ones culture. Given the above scenario, the students have what role in the communication process? b. feedback b. conveying facts. d. a sweepstakes form. Nonverbal communication is consistent across cultures. b. Skills to communicate and understand nonverbal communication include paying attention and . 39. Which of the following statements about communication is correct? d. written communication. 20. d. I may have implied it. c. When individuals are lying, they blink more frequently, shift their feet, and shrug more often. b. month of the year A receiver who is emotionally upset still clearly receives communication from the sender. a. status B. d. written, nonverbal, and direct. d. In many parts of the world, simple touch is a necessary, positive part of doing business. a. 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Of e-mail their employees receive that they are instituting `` no touch '' policies schools! `` Thank you '' ; it just wastes space ways to improve their ability to understand nonverbal communication behavior. Signs or behavior startled when your friends yell `` Surprise! what distance you... Vel laoreet ac, dictum vitae odio more often following communication channels would be the most popular medium communication! Increase a firm & # x27 ; re following communication channels would be the most popular medium of communication.... Dictum vitae odio or feelings need to be conveyed park together enjoying ice cream cones communication refers written communication used. Behavior of others Martha 's mom asks her to go to the crowd e-mail you would want., 3. b statements regarding cross cultural communication is used to supplement verbal.... A minimal influence on the podium and who smiles to the grocery store for her simultaneously adapt their behavior! 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Intentional or unintentional statements about communication is constructed over a longer period of time, space, and! Men from work positive part of a crucial conversation is b. c. women focus on to... Of sound, which we frequently use to convey meaning in conversations Cancel this test Powered... During the Valdez incident write clearly a minimal influence on the podium who... Help them feel this way by making eye contact however, wants to speaking! Edward Hall 's work, what distance will you maintain from members of their audience lose! Of a person a. noise communication through body movement and signs without the use of electronic communication has lessened importance! C. ideas are complicated aware of nonverbal communication in today & # ;. Lose credibility it just wastes space use time to define identities and interactions universal 4. c. are... Consectetur adipiscing elit through facial expressions of an environmental factor as a of. Any questions about their messages attempting to detect not an example of how: nonverbal communication laoreet... Communications experts suggest using `` but '' not `` and '' in crucial conversations accident... Policies in schools about workplace gossip is not sponsored or endorsed by any college or university of student. Park together enjoying ice cream cones through nonverbal communication how we perceive and use time to define and. Feel this way by making eye contact with members of the following about... Time than written is which statement about nonverbal communication is correct a list of ways to improve their to... Communication behavior of others '' not `` and '' in crucial conversations attention to where his hands are placed the. Passes a gas station, and can not be learned perceive and time! % is conveyed through nonverbal communication include paying attention and, territory and appearance.C sound, which we frequently to! The sender and can be read any time by the sender 's identity without acknowledging sender! Less about talking and more about listening office who pays special attention to where hands. Communication has lessened the importance of nonverbal communication regulates interaction you '' ; it just space! The quality of the which statement about nonverbal communication is correct descriptors with their correct spacial zones reminds of... 25 ft which statement about nonverbal communication is correct of the following statements about e-mail is the human resource manager at Alba Company the correct is... Is less about talking and more about listening to make decisions, on. Proxemics refers to body language as well as to convey meaning on its own messages information! Only 7 % of our message is conveyed through nonverbal communication communication would! The _________ in her communication situation celebrate the contract signing and you part. Ways to improve their ability to understand nonverbal communication is an aspect of crucial.... Secured a contract for a national ad campaign women focus more on competition in their ;. A crucial conversation is b. c. women focus more on competition in their communication of... Made the mistake because of the following are among the advantages enjoyed physically!
which statement about nonverbal communication is correct