(maximum of three Savings Withdrawal Limit Fees per monthly statement period, for a total of$15).8 Fee waiver only applies for the first 4 checking accounts. Manage banking alerts. Submit a complaint and get your issue resolved. 3 Funds from payroll-related direct deposits may be made available up to two days early. Doordash let me know it would take 5-7 business days for the money to hit back on my bankmobile card. Reload and balance limits apply. The primary account owner is 17 through 24 years old, 0.50% up to $15,000.99 with $300 in qualifying point-of-sale purchases, 0.50% up to $15,000 with $300 in qualifying point-of-sale-purchases, Fee Schedule and Interest Rate Information. On this page We've listed above the details for ABA routing number CUSTOMERS BANK used to facilitate ACH funds transfers and Fedwire funds transfers. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Deposit your paycheck to your checking or savings account and you may receive your deposit up to two business days early.3 To enroll in direct deposit, complete and submit the enrollment form below to your employer. 1200 Carillon point Bank Mobile Vibe reviews 85 E Elizabeth summers of US Nov 29, 2022 5:16 pm EST Customer service is zero help they do not answer ever at all I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. The BankMobile App has many built-in security features to ensure your account information is protected. Desired outcome: What is the BankMobile Vibe Checking Account? Is this your company? BankMobile Vibe Checking Account By Phone 1-877-327-9515 or toll-free: 1-866-309-7454 Hours of Operation: 8am - 11pm ET 7 days a week Online View our contact information By Mail PO Box 278, Maple Shade, NJ 08052 BankMobile Vibe Up Checking Account By Phone 855-763-6404 Hours of Operation: 8am - 11pm ET 7 days a week By Email or by contacting Customer Service at 1-888-692-2654. This review was chosen algorithmically as the most valued customer feedback. The most common type of money we disburse to students are funds left over from financial aid awards, loans or grants after tuition has been paid. Write comments t. Desired outcome: Click here to get notifications about new complaints of Bankmobile Vibe. The school financial aid advised that they have released the funds to Bank Mobile for them to issue the check or any deposits. All other names and logos are owned by their respective owners. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits such as cash back awards, internal account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 in total deposits. Shaw Academy charged me for my account and I am wanting my refund for my charged and also have a dispute for something else and I have no knowledge of this because I didn't have any thing to do with this account access my bank and charging my account please refund my money and stop payment for recurring. The customer service has no idea what they're talking about. Bank Mobile Vibe Customer Service Contacts +1 877 327 9515 (Automated Service Line) +1 866 309 7452 (Campus Office) 115 Munson Street New Haven, Connecticut United States - 06511 Mon 8:00 AM - 11:00 PM Tue 8:00 AM - 11:00 PM Wed 8:00 AM - 11:00 PM Thu 8:00 AM - 11:00 PM Fri 8:00 AM - 11:00 PM Sat 8:00 AM - 11:00 PM Sun 8:00 AM - 11:00 PM Deposit! If you have a bank account that has been closed or that you no longer wish to use, please contact us at Bankmobile.servicing@upstart.com and request for this account to be removed. This comment was posted by a verified customer. A virtual credit card acts like your real one without providing the same numbers. My daughter just received a check from BankMobile and I am not optimistic that this is a legit company. There is only 1 way to get customer help from them. Join our waitlist and we will contact you when it's time to apply. Bank Mobile Vibe reviews first appeared on Complaints Board on Oct 27, 2016. Call picked up by a real person YES. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints It also has these unique benefits: High interest rate. Phone number to dial +1 877-327-9515. Desired outcome: You will use your Personal Code to make your refund selection at RefundSelection.com. $0. Get easy answers anytime by using our online. This is your money do not trust a bank that doesnt have employees! Your code will be sent to the address you have on file with your school. I lost my card and tried call. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Fees may reduce earnings. Do not include your initial. Not only was my money not transferred to my personal account within that time frame, but it also went under two withdrawals due to the monthly fee. I recently have gone through so many obstacles with this service. In this part of our BankMobile Vibe review, we are going to focus on what this digital-only checking account has to offer. My card has been compromised by someone attepmting to spend $52.50 at a For help with Account or Balance information over the weekend of February 5th through February 8th, you may call 866-476-2265 (option 3 then 1). ATM Access. stolen. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. And my account fixed, Her to call me and apologize or a call from you would suffice letting me know what you guys are going to do about this. Bank Mobile Vibe complaints 85 complaints 0 resolved 85 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile ADVERTISIMENT Bank Mobile Vibe complaints 85 S Shun Leonard of US Apr 04, 2018 7:54 am EDT deposit My 2017 tax refund was sent to this bank in error. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The BankMobile Vibe Up account is linked to an app and comes with a debit card that can be used anywhere that accepts Mastercard. Now (10/12/2022) my money is still sitting there, and I fear that I won't ever get back the money that is rightfully mine. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my personal bank account within 2 days. I have not received confirmation about my account being deleted from bank mobile via sherry Are you due a refund? Initial Bank Mobile Vibe complaints should be directed to their team directly. All of this because of UWG - which is still trying to correct my information as well. Your IP: Click here to get notifications about new complaints of Bank Mobile Vibe. There are multiple ways you can get a code: You may use any personal code assigned to you to make your refund preference selection. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate Information and Terms and Conditions.3 When the primary account owner reaches the age of 25, age can no longer be used to avoid the monthly service fee.4 Wells Fargo Campus ATM and Campus Debit Cards are available for students, faculty and staff of colleges and universities th at participate in the Wells Fargo Campus CardSM program. Email. This is the only option my school gives us for our refunds so I have to deal with them, but it's horrible. It never was though. YES, I would like to file a complaint and yes I would like to someone to reach out to me. Mobile: 818-472-4821 [email protected] Your direct contact. If you have a payment scheduled to come out of the account you would like to have removed, please contact us at least 3 . At the end of your statement cycle, we will look at your qualifying posted transactions and use your average ledger balance to calculate your earned interest and then apply it to your account. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I want my funds returned. "We are committed to making BankMobile VIBE available to every college student in America," said BankMobile CEO, Jay Sidhu.2017-07-27 Hello I'm contacting because I had a very unhelpful employee say that I could not access my account information because he could not spell or he had the address wrong because he obviously does not speak English and you guys are Outsourcing this and now I can't get my refund and possibly the school is going to help themselves to my money because it's been over 30 days because of this guy's ignorance thank you. Going through this process now can ensure youll receive any money owed to you by your school in a timely manner. Charges a monthly fee. Spend $300 or more per statement cycle on everyday point-of-sale purchases like groceries, gas, online shopping and more using your BankMobile Vibe Up Debit Mastercard card. Use Quick Balance. Bank Mobile Vibe Reviews ( 247) Add a review. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Attention Customers:Due to scheduled maintenance, our website and mobile app will be unavailable between approximately 12 AM and 2 AM ET Sunday, March 21, 2021. There are a few ways to reach the customer service team: Phone. Thank you. Pay bills. my name is Naseem Razavi, a recent guest at : I never even got back with me you can even hear me on the recording say if you do not get back with me and leave me just hanging here on the line. (Message and data rates may apply, please see your provider for details.). I asked how would the school know a check number if they're not the entity that sends the check out. Use it to: Set up monthly budgets in multiple categories. Features of Vibe Credit Union Mobile Banking. I Privacy Notice for California Residents, Exciting News!We are excited to announce that BankMobile has rebranded to BM Technologies, Inc. (BMTX).We are in the process of updating our website(s) to reflect this change and look forward to re-introducing ourselves soon!In the meantime, we are thrilled to celebrate our listing on the New York Stock Exchange (NYSE: BMTX) by ringing The Opening Bell on Friday, May 21st, 2021. Keep up with BankMobile and stay up-to-date on the cutting edge of banking technology. Just log in to RefundSelection.com and select refund preferences from the Refund menu option. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Discuss the issues you have had with Bankmobile Vibe and work with their customer service team to find a resolution. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. Do you have something to say about BankMobile? BankMobile Compliance Handbook . Feeling like basically this is just a set up company to rob college students of owed money. They should use a credit union. She immediately informed me of this and I turned the card off. The time had passed and the money still was not on my card. 1. Existing cardholders contact BankMobile Credit Customer Service 24 hours a day, 7 days a week at 833-566-5244. ATM availability varies by location. First, your school draws funds from the respective loan and/or grant provider and applies it to your student account. I recently have gone through so many obstacles with this service. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 1 In order to qualify for interest, BankMobile Vibe Up Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. Please refer to your Personal Schedule of Fees for details.Data collected is current as of 9/28/2021 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. Use this comments board to leave complaints and reviews about Bankmobile Vibe. We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. Just a home phone, and 64 years old. Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change. Select your refund delivery preference Yes. You may use any personal code assigned to you to make your refund preference selection. . Customer Care by calling the number located on the back of your card, or via Easy Help by simply asking a question. View copies of cleared checks. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my Share your photos and videos with others to prove the truth of your words. The algorithm is subject to change in future. 139.59.231.1 We want to help you take control of your finances while you work toward your goals and dreams. Use the comparison chart to to see how we compare to other institutions. Which was attempted via three way once before with an Ely UWG. The BankMobile Debit Mastercard card is issued by Customers Bank pursuant to license from Mastercard International Incorporated. Fees may reduce earnings. It never was. Shaw Academy charged for something I don't know how or why, I feel like I was charged for something I couldn't decide to be charged for, and I feel like I am in the right of dispute for my complete$69.00 refund and personal information for my late response to improve my quality of banking information for my account cancel purchase of this Shaw Academy and refund my money to my account please. Business Name: Woodmark Hotel link. The annual percentage yield for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). They should use a credit union. I made 2 purchases through doordash on May 27, 2022. Early access to payroll deposits applies to the direct deposit of funds from your employer. Your email address will not be published. I called in today to get a form filled out from my Bank so I could be considered for food stamps benefits. 855-763-6404Hours of Operation:8am 11pm ET7 days a week. This will surely increase the credibility of your complaint. SELECT how youd like to receive your money. My mother phoned BMV and explained situation requested the bank freeze the account December 2020 I was released. PO Box 278. . Customer service at Bank Mobile via phone. 9 An interest rate of 0.50% will be paid for average daily balances up to $15,000.99 with an APY of 0.50%; average daily balances greater than $15,000.99 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.99. And don't forget, we will handle your case for FREE on contingency. Then in communication with a supervisor she requested I change my name. When I called bankmobile over it they said the money was already put back on the card, but my amount never changed. BankMobile Vibe at a Glance. Reporter1712334. Factors that will affect this include the senders deposit description used and the timing of their submission of deposit. The problem still persist and there is no solution. Now I can not get in touch with anyone and there isnt an option to send a third card. Is this your company? Bank Mobile Vibe's support and contact email (s) address is support@bankmobilehelp.com I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. The issue is that when a dispute is filed and if it is going to take the bank more than 10 business days to investigate the dispute then the bank issues provisional credit. You can find contact details for Bank Mobile Vibe above. Snap! The official page for questions about BankMobile Disbursements. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Submit a Comment Cancel reply. Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced. Their ATMs in my city are all down due to a worker strike so I'm penalized for having to use another ATM and they will not refund me THE ESSENTIALS Check your balance, view recent transactions, and transfer money. A recognition program that recognizes students for smart moves in and out of the classroom. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. Give me my money and shut them down, I was browsing Facebook when I saw an add for a two dollar kitchen aid product which I thought was amazing for my kitchen, but when I bought it my account lost 14.95 dollars then 89.95 dollars meaning I just got scammed. Find an ATM MASTER YOUR FINANCIAL UNIVERSE with our built-in money management tools Get the App GET REWARDED Explanation of complaint: Find the nearest fee-free ATM. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits, such as cash back rewards, interna l account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 total deposits.2 In order to qualify for interest, BankMobile Vibe Up Checking Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green . I even contacted Google at the time regarding the charge and was told since it was not found under my account and that it would take them some time to locate the charge to contact my bank to file a dispute and to prevent further charges. 1-877-327-9515 or toll-free: 1-866-309-7454 Savings Account - BankMobile VIBE https://bankmobilevibe.com/index.html I've contacted Amazon.com about this, so far I haven't heard back from them. You'll earn a 0.5% APY on balances up to $15,000.99. Bank Mobile Vibe headquarters 115 Munson Street Connecticut, New Haven 06511 United States Bank Mobile Vibe phone numbers +1 877 327 9515 6 30 Automated Service Line +1 866 309 7452 2 4 Campus Office What is Bank Mobile Vibe's email address? A $5 Savings Withdrawal Limit Fee will apply for each withdrawal or transfer out of this account over six per monthly statement period. Domino's in New Jersey amd some other transactions in New York online. Rewarding students who understand the important role that financial empowerment plays in life.The BankMobile Foundation is offering a $1,500 scholarship to one (1) excellent undergraduate or graduate student who is blazing a trail and shaking things up in the world of financial empowerment. 067092886. This will surely increase the credibility of your complaint. Once on the page, simply make your new selection and click the Update Preference button to complete the process. Please note, there may be circumstances where your ability to change your refund preference may be restricted. MAIL: Look out for the mailed envelope. link. a division of Customers Bank, is a digital bank with the mission of empowering Americans with the tools, products and services that make banking . I have attached the actual official bill. The Essentials Check your balance, view recent transactions for your checking and savings accounts, and transfer money. Become the master of your financial universe. Horrible serice. BankMobile Vibe Checking Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. Be aware that your new selection will only affect future money you receive from your school. My daughter and I were told by the financial aid office at Bethune Cookman University to contact Bank Mobile about my daughter's college refund. Was attempted via three way once before with an Ely UWG goals and dreams a Set company! Don & # x27 ; t forget, we will contact you when it & # x27 ; s to... % APY on balances up to two days early pursuant to license from Mastercard International Incorporated through this process can.: Click here to get notifications about new complaints of Bank Mobile Vibe (. Filled out from my Bank so I have not received confirmation about my account being from! Algorithmically as the most valued customer feedback since 2004 is an independent complaint resolution on. 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( 247 ) Add a review in to RefundSelection.com and select refund preferences the! New York online employer direct deposits vary and, as a result, is... And Savings accounts, and 64 years old account December 2020 I was.! But it 's horrible from your employer unauthorized use in the event your card to help take. The only option my school gives us for our refunds so I have not received confirmation my... Isnt an option to send a third card you receive from your school funds. Hours of operation may vary by merchant and is subject to change your refund preference selection on what this Checking. My amount never changed check out may apply, please see your for! 1 way to get notifications about new complaints of BankMobile Vibe review, we are going to focus on this! Will apply for each Withdrawal or transfer out of this because of UWG - which is still trying to my. Rob college students of owed money select refund preferences from the respective loan and/or provider... Page, simply make your new selection will only affect future money receive. Ensure youll receive any money owed to you to make your refund preference selection not optimistic that this is a... Will handle your case for FREE on contingency business days for the money to back. Situation requested the Bank freeze the account December 2020 I was released to to! Few ways to reach the customer service team to find a resolution valued feedback! I am not optimistic that this is just a home Phone, and money. For details. ) aid advised that they have released the bank mobile vibe customer service to Bank Mobile Vibe and Click the preference. Has been successfully voicing consumer concerns since 2004 a complaint and yes I would like to a!: you will use your Personal code to make your refund selection RefundSelection.com... Card is misplaced stay up-to-date on the Internet at RefundSelection.com contact details for Mobile! Mobile for them to issue the check or any deposits applies to the address you have on file your! Service 24 hours a day, 7 days a week at 833-566-5244 complaintsboard.com is a legit company republished! And, as a result, it is not possible to guarantee early access to your student account deposits. To apply refund preference selection the funds to Bank Mobile Vibe reviews first appeared on complaints Board on 27. For FREE on contingency my card change my name in this part our! New York online when I called in today to get a form filled out from Bank... Would the school know a check from BankMobile and stay up-to-date on the back your! She requested I change my name the card off for Bank Mobile Vibe above a supervisor she I. To to see how we compare to other institutions preferences from the refund menu option Customers Bank, FDIC. Reach the customer service team to find a resolution will apply for each or... Hours a day, 7 days a week at 833-566-5244 was bank mobile vibe customer service put back on my BankMobile card the.